Company

The Grow Store

Unit D1 Brookway, Prenton, CH43 3DS, Birkenhead, GB

About The Grow Store

One Stop For All Of Your Nutrients, Kits, Lighting Equipment & Tents From Gro Works UK. Unbeatable Best Prices, Expert Advice & Next Day Delivery. Accept All Payments

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Sandie 18 December 2024, 03:58

Fast and efficient service from thegrowstore. I’ve ordered 3 times and each time the goods have been posted the same or next day and arriving 24 hrs later. Good prices, I’m very pleased to have discovered this online store.

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Stuart Anderson 03 March 2024, 06:03

Item never delivered. No reply to emails.

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Sarah 03 February 2024, 04:59

Very helpful on phone

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Doobie duck 09 December 2023, 01:58

Have not received my order! Email does not work from contact page. Stay away!!

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Daniel 28 August 2023, 09:14

My order was redirected by somebody and I cannot make a complain to DHL as I need confirmation it was not the seller, but they just do not respond to my emails. Won't be shopping here again.

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Marcin Machala 05 July 2023, 17:50

I have purchased item from them which was confirmed by email. After 5 days they notified me that my order was cancelled on my request. When I emailed them that I didn't cancel order and still want get this item there was no reply from them. Luckily they refunded.

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SP 28 June 2023, 01:38

Delivered on time and exactly as required.

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Dizzy Brunette 13 May 2023, 16:19

Excellent customer service to resolve an issue. Large order and a few items arrived damaged. I emailed them to ask if they could send replacements and attached photos of the damaged items as proof of the issue. They replied to me directly and quickly saying they would send these out immediately to arrive hopefully the next day. They arrived the next day as planned, very thoroughly wrapped and not damaged. I emailed back to let them know this was now resolved and they took the time to reply thanking me for letting them know.

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Barry Langdon 03 March 2023, 17:37

Knowledgeable, competent and helpful

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Daniel Norton 09 November 2022, 01:29

Timely service

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Kinga 20 July 2022, 22:24

Great service

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Mark 17 June 2022, 00:39

Replacement items sent out when first delivery went missing, good communication and very helpful

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CC 10 June 2022, 01:58

over a week of time I tried to get the answer what is my dhl code to pick up the package, I called, sent 1000 e-mails, sent messages on facebook. no answer. these ****** gave their email to get the order code and tracking. after a week of calling DHL I was able to pick up the package and these pigs are still sending an e-mail to give a review, so please.

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Matthew Driver 09 May 2022, 04:11

Great recommend

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philip 01 May 2022, 04:47

Good product arrived on time and in perfect condition all good

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Jeremy 11 April 2022, 22:05

Superb communication and rapid delivery. What more can you say ? Highly recommended.

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Jay Blackburn 07 April 2022, 13:08

Made an order which was posted really fast and I received it in a timely fashion, an excellent experience, will definitely be ordering from The Grow Store again, highly recommended, why can't everyone be like The grow Store.

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customer 06 April 2022, 13:35

Couldn't ask for a better service Many thanks again

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Lynette Toft 28 February 2022, 20:51

Fast delivery and good prices

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Uttam 09 January 2022, 02:14

Great service and quick delivery which was discreetly packaged. The price was cheaper that most. Will definitely order from grow store again, thank you for the amazing service