Company Details

Had some product questions so I emailed them through their website. Danny responded within an hour and answered all of the questions that I had. Easy to make the selection once I had a better idea of what would work for my specific condition.

The Website is very easy to use is not loaded with tons of nudity or D pics. Most of the stores I checked out had a lot of nudity, not something I was looking for. Happy that I found The Enhanced Male.

I emailed The Enhanced Male on Black Friday as my code was not working. They immediately set up to help walk me through getting the discount to work. I spoke with Luke who was very knowledgeable. I was able to place my order while on the phone with them. the package arrived a week later as expected. I will certainly shop with them again.

I've got nothing but good things to say about The Enhanced Male and their service - this is my third time of ordering and I'll be back for more. I'm not sure if people just don't understand how buying these kinds of items works - but the T&Cs were exactly the same as if you'd bought from any other similar retailer when I looked at them. I've had two totally trouble-free orders and one issue with a product that was dealt with perfectly within 24 hours. Great prices (I shop around!), great service, and easy-to-use ordering system. Also - packed discreetly, which is important.

They sent me a faulty pump that wouldn't charge or hold a charge. Tried to address with them in several emails, including sending a video as they asked, but no answer. Terrible customer service and no real recourse. Got totally ripped off. Beware.

I am new to the world of pumping so I reached out to the customer service team because I wasn't sure what size to purchase. The customer service team asked me a few questions and had me use this easy questioneer to figure out my size. I ended up purchasing a LYNK manual pump which has been awesome. I just started my routine based on some research and am excited to see my results. Will for sure purchase more the The Enhanced Male again!

I purchased a product and have asked for a refund which they are totally refusing. I haven’t even opened the package let alone the product I’m absolutely appalled with the customer service

I ordered a item as i got a email a few days later wanting me to buy another and place another new order to receive a discount. Who buys a item when only need one of them to begin with and turns around to do it again to get a discount for a second that you dont need. Then find out during the return process they claim to just only give you store credit or replace what your returning. Not going to refund what you paid the same way you paid them

They are professional and got my order out on time.really good service and great business to deal with.I would recommend them to anyone who is interested.can’t beat this place

I was buying a surprise for my partner and honestly didn’t know where to start. I emailed to get some suggestions and got a response within a few hours. They gave me a ton of great recommendations. I ended up purchasing a couples vibrating C ring and it did not disappoint.

Customer service is why I don't shop on Amazon and why I use site like this. Amazing support after I got my product. Thanks Rachael. Will be coming back for sure. Wife is happy!

The prices are roughly 33% higher than similar sites. Product descriptions seem to be rather general (it's hard to tell if you're getting a name brand product or a knockoff). They claim that there's risk free, cost free returns, but this is only true for store credits. Also many products are not actually returnable.

Excellent products and great customer service, 100% recommended

I purchased the 67 clear glass Anal Beads and it broke the first time I used it. I reported it to them but they called me a lair and said that I must have dropped it. There customer service said sorry we can't do anything about it. I would think that there reputation would be worth more than a $40 purchase but I guess I'm wrong. Purchase your items somewhere else for better service because they don't care about there products and how dangerous they could be.

They went above and beyond on making sure my order went through even with supply chains being low due to the pandemic. I also appreciate that your company texted me when the product I ordered was out of stock and offered a solution by offering another product instead of refunding right away. That in my book is very impressive. I wish other online stores would follow your example of great customer service. Looking forward to ordering again in the near future keep up the great work an pat yourself on the back for a job well done.

I've received my purchase within 48 hours after placing the order. The Enhanced Male support staff was quick to respond and very knowledgeable! All in all, I'm very happy with both the experience and products I've received!

I had bought some questionable-quality, cheap toys from Enhanced Male and, what should not have come as a surprise, one broke almost instantly. I contacted Enhanced Male and within five minutes got a response and was told that they were sending out another of the item from a superior brand and would email me the tracking information later. He was extremely professional and made what I expected to be a struggle in to one of the best customer service experiences I've ever had. I highly reccomend them.

Never disappoint me, or my wife!!

Well I read there is a 100% satisfaction guarantee. Well this is not true. While I understand their stance on health and safety. You can only get a refund if the product is unopened and unused. Well I ask myself if that the case, how would you know if its what you want and if you like It?? I was in email correspondence it them and never heard back.

prompt response, products arrived in good condition, discreet and efficient. Competitive prices. Owner is very respectful and really cares about the client. Highly recommend it.