104 Millers Road, 3025, Altona North, AU
Established in 1988, Standard Computers Australia (SCA) has become a leading local provider of information technology and office automation equipment. Based on the policy of complete service at reasonable pricing SCA is a reliable and service orientated source for all of your office automation requirements. The company is situated 10 minutes from the CBD adjacent to the Westgate Freeway and since 1988 has grown to the present staffing level of 20 with an expansive showroom of 4000 sq feet. High stock levels are held to provide a one stop shop for all our clients, custom displays exhibit up to ten working computers at any one time available for a working demonstration. Staff training is conducted on a regular basis to ensure customer confidence and competent assistance. Consistent service to our clients has been recognised by Tier One Suppliers awarding key dealerships to SCA. Direct access of all Tier One suppliers include: Computer Systems - SCA, Compaq, IBM, Hewlett Packard, Toshiba, Acer, Asus, Networking Systems - Intel, Novell, Cisco, Netgear, Dlink, Netcomm, TP-Link, OEM Partners - Intel, Microsoft, IBM, Mitsubishi, Samsung Printer Service Agents - Canon, Brother, At SCA we not only pride ourselves in being a reliable supplier of quality office automation products, but more importantly providing unbias professional advice and consultancy on the right solution for your requirement. SCA possess the right people (Microsoft Certified) with the right knowledge base to provide the right answers to your IT questions. At SCA our engineers can also assist your company in the areas of Network Design, Migration Services, Internet Access, Auditing Services, and Software Training.
I strongly avoid having your computer serviced here - unfortunately we only saw the other poor reviews after we also had a bad experience with the service technician in particular, consistent with the other reviews. The other staff were pleasant, however the technician was rude, condescending, stubborn, and technically incorrect in his diagnosis. Our Macbook LCD screen was damaged when we spilt a bottle of water on it, so we took it to Standard Computers for an insurance assessment. After 9 days the service technician told us "there is no water damage, your screen is damaged because you've done a shoddy job of trying to replace the screen yourself". We advised him that we had done no such thing (I don't even know how to open a macbook screen, and have never tried to), and that the damage occurred when a water bottle leaked in my backpack, which also resulted in a few waterlogged textbooks. You can see where the water has leaked into the LCD screen, clear as day. He claimed that because the water indicators around the PCB had not been activated, then it couldn't have been water damage - however our issue was with water leaking into the screen, not the PCB. We told him this, but he wouldn't listen to a word of it - his mind was made up. The technician made it all very personal, and directly accused us of being liars. Extremely poor customer service. Overall we were charged $100 for the displeasure, and an incorrect diagnosis.
