Shropshire House, Cemetery Road, Dawley Bank, TF4 2BS, Telford, GB
Energy efficiency experts Established in 1989, SGEC is a fully accredited energy efficiency provider and insulation installer. We work with everyone from residential customers, to businesses, schools and local authorities, throughout Shropshire, Staffordshire, Herefordshire, the West Midlands & beyond. We can provide up to date information about the grants and awards available to help fund an energy saving installation.
I am very pleased with my recent loft insulation and extractor fans by SGEC. Customer service has been very good and the installers have been efficient, caring and polite. Overall, very good service, thank you.
Disgusting company 5 appointments made and five cancelled. Do not use this company. Do not know about Customer service.
Emailed them to make an appointment. They didn’t reply so I contacted them again. They finally replied asking for more information. I replied and heard nothing. Chased it up and heard nothing. Not a great way to treat potential customers
My next door neighbour had his cavity wall insulation completed at a cost of £2,000 so i contacted them for a quote. I called their office and they took my details and said the surveyor would be in touch. One month later they contacted me to arrange a survey. He completed the survey and then told me it would cost £4,000 which obviously i questioned as the next door property is not that different to mine in size and he said he would look into it and let me know. One month later i had to chase for an answer, but there were no notes on my file and would need to look into it. On calling me back they said the reason for the price difference was the size of property, which i replied my property is not another half the size of next door. At this point i told them to forget it, you try to give local business a chance and that's what you get. The customer service is disgraceful and can understand their review score, If there was a minus i would go there!
Absolutely amazing company could not ask for better. Customer service is brilliant 👍. Would highly recommend to anyone who could benefit from this service.
