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Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.
Good service
So far we've had a very good experience with the Seven Seas Move Cube option. We had everything delivered weeks ago to prep for our packing (highly recommend requesting far more boxes than you originally expect!!). We had some very Helpful tips and advice from James from the LA team to prep and on loading day. We practiced and prepped everything on the plastic footprint which made our loading experience very easy. We also had some great support over the phone when we got stuck, but the process of lodging everything was pretty easy online. We'll see how everything lands for us on the other side of the world but thank you team!
Absolutely brilliant service, incredibly efficient and on the ball! It has been a pleasure working with Seven Seas Worldwide, and I would definitely recommend them for any future relocation plans!
They drop empty boxes and pickup later on a timely basis. The boxes quality are all strong and easy to assemble. The most impressive thing is their customer service team who replied my email promptly and clarified all my queries. I appreciate their quick response as this is my 1st time using shipping service via sea Lastly, the driver is friendly too
Easy to use. Very friendly customer service which helped so much. Hopefully all goes well.
I've used them four times now. Every single time there have been issues and it's usually because they have employed untrained Customer Support staff. Fortunately their complaints handler, Eddie, is experienced and reliable and he is probably the only reason I keep using them. This time around it was a very simple shipment but there were documentation issues picked up and I couldn't access the documents myself because they had been closed off after submission. So essentially their documentation checking team were requesting things of me that their submission process prevented me from changing. So I called and their customer service rep changed the correct date on one document to the wrong date to match the other document despite me identifying very specifically over the phone which document needed changing. So another call to a different and more experienced customer service rep advised that I needed to send an email and it would be forwarded to the document processing team so the dates could be corrected manually in the documentation by them...which they could have done in the first place with my approval... Still, this time there was no need to involve Eddie so that was something.
Excellent service from Auckland, NZ to Adelaide, AUS. It's not the cheapest option and did take over 2 months to arrive, but it was very painless and the communication and support was excellent!
Good communication, an hour time window was given which was hugely helpful. Good quality packing boxes, bubble wrap, packing tape and even a marker pen all provided
Excellent work. Willing to get all he answers and help required. Very good work and supporting.
Organised and efficient Online paperwork is straightforward
Super simple Made shipping really hassle free and all the communications/updates have been great for peace of mind
I am impressed with the service. I used seven seas twice and have received the packages which are all in good condition. Very professional handling. Thank you so much
It took almost 4 months to deliver the boxes from Germany to Canada. Moreover they took no care with the boxes handling, multiple boxes were transported upside down or sideways, and most of them were damaged upon arrival. Resulting in many items being broken. I would never use their service again, they just transported it all without any care!
It was my first time using their service and I was so impressed with their excellent service. Would definitely recommend to others. Their communication is excellent.
Helpful customer service.
Online website to fill out documents is the worse i have come across, I worked in the trucking business for over 30 years (Roadway then YRC)
Truly flawless customer service experience with Seven Seas shipping personal goods from Australia to the UK. Their customer service vie email & phone were prompt to respond & seamless to deal with, & instructions/tracking visiblity provided via their website were straightforward & easy to follow. I was really impressed with how easy they made it for me. Thankyou guys.
Excellent service, they came and delivered boxes. They've collected it, very friendly. I just had a minor issue with clearance documents and getting someone on the phone to help me. Waited twice for over 1 hour to speak to a consulted. Otherwise so far everything was ok.
Poor service. Job pack and website information does not match. Poor service and communication. No perishable food items such as dog food not allowed but nor mentioned ANYWHERE!
Staff were available on the phone to assist with any questions relating to the information required in filling in the form. Directions were appreciated for attaching the information on the outside of the boxes . The gentlemen who delivered empty boxes and collected the three boxes for shipping were most helpful
