Company

sendoptics

86 High Street, LE1 5YP, Leicester,

About sendoptics

Chanel, Tom Ford and Oliver Peoples sunglasses, plus ranges by Armani, Bulgari, Diesel and Dior. We also stock Marc Jacobs, Paul Smith, Prada, and Tag Heuer. Range of contact lenses available online

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Hannah T 10 July 2017, 16:00

Fast easy reliable service. would definitely recommend them.

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Michael 18 June 2017, 14:25

This company is legitimate and very professional. Even though there was a delay on shipment, Simon was very kind and honest and kept me updated through emails. Very happy with my sunglasses.

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Price 03 May 2017, 04:10

worst experience ever never again website issues

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Price 12 April 2017, 12:41

Delivered really fast and exactly what I wanted, would definitely use them again! thank you :)

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Ivar Stefan 11 April 2017, 23:18

Superfast delivery.

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Poor Customer 11 April 2017, 19:08

My order has not yet been shipped in over a week. When I contacted them, no one got back to me regarding my order or my concerns, I just received a generic message stating that they will get back to me tomorrow, which to me relates just poor customer service. And, obviously, nobody did get back to me the next day, so I sent them another e-mail and am still waiting for them to ship the item or at least let me know, when the item will be shipped. Overall, lack of customer service once you have already paid for your item and the shipping of it...

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George P 19 August 2016, 22:33

I had been looking for a particular pair of glasses and stumbled across Judge Opticians (Send Optics) on the internet. Driven in part by their competitive prices and decent website, I bought a pair online and took delivery of them very quickly and efficiently a couple of days later. The glasses were brilliant but unfortunately didn't really suit me so I decided to pay them a visit in the shop that weekend. I was met and helped by a very helpful gentleman, Simon, who was very knowledgable and helped me choose an alternative pair. If you're looking for quality products, competitive prices with helpful and friendly staff to assist - look no further. I hope to be a customer again in future. Thanks!

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Jacqui Casey 15 August 2016, 00:38

I wanted a specific pair of top end sunglasses. I live in France and needed advice about the size and lens as I have issues with my eyes. Simon was very helpful and he put me on to Oliver who is the optometrist/optician. Oliver was happy to talk to me for quite a time and gave me all the advice and reassurance I needed to make my order. I wouldn't hesitate to recommend sendoptics to anyone as the advice and customer service was excellent. Delivery was a prompt and a friendly note from Simon inside the parcel.

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Mr. Rowe 02 August 2016, 20:48

A summer 20 per cent discount and quick delivery. Best price online or anywhere. Couldn't be more thrilled, so thank you! :)

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William 01 August 2016, 11:54

Excellent communications from this company. Olivers people sunglasses ordered late Sunday night, delivered by 10 am Tuesday morning. Good value, free lens cleaning kit and a pleasant email from Simon thanking me for using their services. 5 stars for a company that values its customers.

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steve newbery 28 July 2016, 04:12

my order was cancelled the day after ordering, the reason being that the product I ordered had been purchased by a walk in customer the day before, but on checking their website 80% of the products of this brand had suddenly disappeared so they had obviously not updated their website for some time. I would much prefer to be told the truth instead of some made up story.

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Mihai Cioara 26 July 2016, 11:51

Seriously, fast, affordable

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Competitive price 16 July 2016, 10:11

Excellent, easy to use website. Sunglasses, as expected, new, beautiful, offered for a very competitive price. 4 stars because I was not given the original packaging. Instead, the glasses came in the manufacturer's case typically supplied for small prescription frames, which was very inadequate for the large sunglasses. I was annoyed that notwithstanding their seemingly ever-accommodating service, I had to go to the boutique and purchase an appropriate case. Otherwise, very reliable.

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JS 14 July 2016, 06:55

I was a cautious unfamiliar International buyer, but need not have been. I received an authentic product with incredibly postage. This company is wonderfully professional, with a personalised edge. I loved the handwritten 'thank you' note.

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Pernilla 19 June 2016, 01:44

At first I was skeptical since I've never heard of them before, but now I'm so happy that I ordered. Fast delivery and 100% authentic products. They even sent me a cleansing solution for the sunglasses and I didn't expect that at all so it was a nice surprise, that's what I call customer service at its best. Many thanks Sendoptics.com, especially to Simon that wrote the little note! :)

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Konstantinos Pateras 17 June 2016, 05:17

I looked in a number of stores like Prada, Harvey Nics, Harrods and had the Prada sunglasses I wanted but sendoptics had them and despatched them. I ordered them in a Thursday and got them by Saturday

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Luyi 18 May 2016, 21:39

Responsive enquiries. Fast delivery. Competitive price. Received a kind note along with the purchase. They care about the customers :) Thank you Simon.

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Michi 30 April 2016, 00:40

Simon is very friendly.

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Anonymous 15 April 2016, 02:03

It was only when I complained about my order being late that they told me they had no stock.

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Happy Customer 25 March 2016, 04:00

The best hidden secret! Absolutely lovely service and prices are the best I have seen! Delivery was quick and i LOVE my shades! Will definitely be purchasing from them again soon x