Company Details

I got full support from the help line

Professional and timely

Very helpful and knowledgeable. Understood the issues and quickly solved.

The guys at Thesagenext.com are all ways friendly and great problem solvers.

Terrific the way they checked back to see if everything was ok after fixing an issue a couple of days ago.

The instructions were helpful. A little cumbersome over the chat portal. Verbal would have been preferred.

Tech support is always fast and always fixes our issue. Wouldn't use anyone else!

Fast service to issue. Joe Root

Joe Root was very patient and understanding. I had him speak with multiple team members from our firm and he was very helpful.

Arthur Paul provided quick and proficient services to our company. I would recommend him to anyone needing cloud services.

Quick and easy fix

receiving very good support . Problem solved .

We have used this servier for over 7 years. It was simple to use and the customer support was excellent.

Scott Williams was effective in solving my problem. He was kind, helpful, and worked well with Intuit.

The server constantly needs to be rebooted (3-4 times a week), freezes, kicks you out, etc. Server was totally down for 3 days in April - the peak of tax season. If you are an accountant, stay far away. This company is a joke and will damage your business with their horrible service.

I've been using TheSageNext for over 2 years and love it. Despite sometimes, I have a hard time understanding some of them, they've shown great efforts to help me solve my issues. Prior to using TheSageNext, I was using quickbooks on my business desktop and still had virus protection but always had issues with it not syncing or it freezes and I loose data. My CPA introduced me to this company, and ever since, never had those problems again. I may have had minor issues where I couldn't sign in or I lost my sign in info, they always were pleasant and understood my problem and made sure to help me fix the issue. They always stay up to date with reminders as well as protecting your info on a secure site. I never felt more at ease working on my computer. Thank you TheSageNext for your support.

Every since I switched to Thesagenext I am constantly having freezes I have contacted support on many occasions but problem still exists no matter what or where I logon. Support has even changed my server but I still have this problem. I am a tax professional and it certainly was an unpleasant experience during my busy season having clients to wait extended periods of time for the remote desktop to come back online. Does anyone else have this problem and if so how was it fixed?

I switched to Sagenext last November. I faced support issues with my previous provider. Here, my problem was solved with ease. Special thanks to Sagenext support for being understanding and available.

I was using Lacerte desktop version till now. In October last year, I realized I was in a pretty bad situation with my taxes. Felt like hitting the rock bottom. My accountant asked me to be as available as possible but I couldn't stay in my office all day, so I decided to host my Lacerte software on the cloud. Sagenext has been of great help since then. They instantly helped me switch to Lacerte hosting and I can finally focus on my business with a freer mind.

Quick tech support and affordable hosting service.