Company

Safe Hands Funeral Plans

12 Mariner Court, Calder Park, Wakefield, West Yorkshire, WF14EB, WAKEFIELD, GB

About Safe Hands Funeral Plans

Safe Hands are one of the UK's most established and prominent providers of pre paid funeral plans. Our plans are sold almost exclusively via our national network of carefully trained independent will writers, estate planners and IFA's. We are also approved members of the Funeral Planning Authority. We work with funeral directors covering all areas of the UK, the overwhelming majority of which are members of the Society of Allied and Independent Funeral Directors and/or National Association of Funeral Directors.

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Carol Golding 05 April 2024, 16:12

I have lost money with this company and being a pensioner cannot afford to take out another plan. I registered to get updates via the IPS Creditor Portal which i receive but it is all in legal jargon which is impossible to understand unless you are a lawyer. All i want to know is when i will get some money back, and how much as do we all that lost money from this robbing firm. The CEO should be held accountable and investigated

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Pauline Wilcock 01 February 2024, 07:33

Here l am again .writing about safe hands funeral plan. Almost 2 years ago that l wrote my last review ,still no word from the administators of save hands . Before Christmas l read somewhere that safe hands is being investigated by the police .How can these people sleep at night ,knowing that they have taken or lost innocent peoples money ,what have they done with it .l know l and like many other people can't sleep at night wondering if anything happens to us ,that our families may have to go into debt to pay for our funerals .The main reason we took out a funeral plan in the first place ,was to save our families the burden of going into debt.This upsets me so much. When will we get our money back It is said that if we claim from the administrators we could only get 5 to 10pence in the pound . Still angry has like alot of the people who took out a plan can't afford another one x

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Mary Love 02 August 2023, 16:37

Assured that my money would be safe in a trust I signed up for the Pearl funeral plan,made the first payment of £500 on 31st March 2017, followed by £33.31 each month,then paid a lump sum to complete the £3,355 feeling confident all was sorted. Now I am bewildered by what feels like LEGAL ROBBERY! as I will not be getting what I paid for, nor will I be getting a refund - I have only been contacted twice with no information to tell me how I can get at least some of the money back that I am owed. The Administrators have spent about 7 million pounds of the money they have found so far and then packed up after one year, don't know how many of us got any money back, but I don't know where to turn to get help,as now I am not able to fund another funeral plan, and frankly don't think it would be wise to trust any other company now.

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Big Grey 02 July 2023, 00:19

Shame on you! You know who you are.............

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Stevow65 10 March 2023, 06:30

Sorry I ever heard of the name "Safe Hands"lost £8000 for two funeral plans. Hope those responsible rot in jail. People like you should suffer like the 46000 customers are now. Nowhere to turn for help not even the bank will not help you out. Very angry!!!!

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Sharon 24 February 2023, 23:45

Safe Hands Funeral Plans These are the people responsible for stealing your money. Hopefully they will get their comeuppance. KLOUDA, Louisa Alexandra Correspondence address 10 Brick Street, Mayfair, London, England, W1J 7DF Role Active Director Date of birth October 1994 Appointed on 1 March 2022 GOV.UK Find and update company information Follow this company File for this company Nationality British Country of residence United Kingdom Occupation Director WEBSTER, Duncan Correspondence address 10 Brick Street, London, United Kingdom, W1J 7DF Role Active Director Date of birth April 1980 Appointed on 16 February 2022 Nationality British Country of residence England Occupation Director WELLS, Richard Philip Correspondence address 10 Brick Street, Mayfair, London, England, W1J 7DF Role Active Director Date of birth August 1986 Appointed on 1 March 2022 Nationality British Country of residence England Occupation Director GORMANLY, Thomas Francis Correspondence address 12 Mariner Court, Calder Park, Wakefield, West Yorkshire, England, WF4 3FL Role Resigned Director Date of birth June 1957 Appointed on 5 February 2020 Resigned on 11 March 2022 Nationality British Country of residence England Occupation Director IRWIN, Daniel James Correspondence address 8 Peterson Road, Wakefield, United Kingdom, WF1 4EB Role Resigned Director Date of birth May 1990 Appointed on 3 February 2016 Resigned on 1 April 2018 Nationality British Country of residence England Occupation Director JONES, Darryl Marco Correspondence address 19 Carlton Street, Castleford, England, WF10 1AX Role Resigned Director Date of birth May 1966 Appointed on 30 January 2014 Resigned on 3 February 2016 Nationality British Country of residence England Occupation Company Director KEMP, Michelle Correspondence address 12 Mariner Court, Calder Park, Wakefield, West Yorkshire, England, WF4 3FL Role Resigned Director Date of birth January 1973 Appointed on 8 June 2020 Resigned on 14 March 2022 Nationality British Country of residence Scotland Occupation Company Director MILSON, Malcolm David Correspondence address Fortis Law Spear House, Cobbett Road, Burntwood Business Park, Burntwood, Staffordshire,England, WS7 3GL Role Resigned Director Date of birth March 1957 Appointed on 26 July 2017 Resigned on 5 February 2020 Nationality British Country of residence England Occupation Director SELBY, Stephen Correspondence address 12 Mariner Court, Calder Park, Wakefield, West Yorkshire, England, WF4 3FL Role Resigned Director Date of birth February 1963 Appointed on 8 June 2020 Resigned on 11 September 2020 Nationality British Country of residence England Occupation Finance Director

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Andrea 16 February 2023, 22:41

Was happy when I finished the payment as I said I am safe now and my family do not need to worry about my funeral plan. A month after I paid my funeral plan, Safe Hands gone into Administration. I heard to other company will take over, Dignity and another one. I received letter saying if you paid in full, we will transfer your money into your chosen company so I was reassured. To my surprise, I received a letter from Dignity who asking me to pay a discount price at £1.944 after I paid £3500 to Safe Hands. So be prepare for that. So where does my money gone? The agent I spoke to said I have to check with FRP who do not answer their calls neither emails. Where do I stand?

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Kevin Gerrard 30 November 2022, 19:05

I nnearly had my plan paid for by for a few months when they went into administration. FRP were dealing with the administration and were going to refund me a very small amount of my funds back. The problem I now have is FRP will not respond to recorded letters or emails to tell me everything was in place and the closing date for claims is 13.12.22

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Sarah Earles 16 November 2022, 09:30

The company are in administration. If you need support please go to this Facebook page Safe Hands Funeral Plans Support Group.

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Sharon Holmes 06 October 2022, 19:09

This is a follow up review having had my dad's plan move from safe hands to dignity. It worked out that as he passed prior to end of Oct 22 that the policy goes to dignity who will honour a basic funeral package to the value of £2200. Anything extra regardless of what package you have then you have to pay on top. Anyway dignity passed us over to a directors close by and this covered costs of service and cremation and celebrant. They have been vwry efficent to be honest. Sadly this still doesn't help those fortunate to live past Oct 2022 but I wish you all the best in hopefully recovering some of the losses.

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Georgie Takhar 03 October 2022, 21:41

Was guided by a will writing service ( Paragon Legal Services Ltd) to invest in a funeral plan. I actually asked the question,what happens if they go bankrupt....was assured the plan is taken over by someone else who honour it in full. * To find that is not the case! * Cannot get information on how much money I can expect back. * Paid £3500 now need to pay £2200 to have the cover.

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wilma manners 22 September 2022, 06:35

Took out a sapphire plan for myself in 2017 finished paying it in 2019. After my husband died aged 51 with a heart attract totally out of the blue thought I would have a funeral plan in order to protect my two daughters the grief and expense of dealing with my funeral. Safe Hands assured me that the money I paid for my plan would be kept in trust till the time it was neaded.💩Total crap. Now left with no plan,won't get my £3500 back be lucky to get anything back from this fraud of a company. Letter received today from safe hands with a discount to take out the same plan I had with dignity will cost another 2000 and odd pounds bringing my funeral plan to just under £6000. Ile just go out to that tree out back and pick the money of that. Totally sick to my stomach what this company has done to people who were only trying to do the right thing by thier families. Surly the financial ombudsman should be able to help us. We have paid for something we won't receive and we will not get the money back we have paid. Worth a try. Nothing else left to loose.... Company directors should also be prosecuted for theft and fraud. Nothing but SCUM......

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Julie Morgan 10 August 2022, 19:56

Disgusting way to treat people that are trying to make life easy for family! We paid in full for two plans! Sign this petition No. 614579 on Parliament Peritions

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Jack & 27 July 2022, 22:10

Absolutely sickened to the bone. We bought 4 plans in 2016 for £10,460. One each for my husband & I, where in our late 70's, the other 2 for our severely disabled grandchildren who are both short term expectancy of life. Totally disgusted on how some people can hold their head high whilst deliberately planning to steal off vulnerable, disabled and elderly people. Hope they all rot in hell!!!!!!

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terence stokes 22 July 2022, 15:05

Took out this plan and paid in full by cheque. Now its all gone. Scammers the lot of them. I'm a disabled man and wanted to leave my partner no worries about the funeral when I depart this earth. Feel sickened by all this, not sure if I will get any of my money back. Unless the Government steps in. Hope they bring these people to justice. If you can call them people.

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Karen 27 June 2022, 15:44

Nearly finished my plan. Been done over like a kipper. My husband passed away on 7the may 2022 I could have used my plan to pay for his funeral but I had to pay full as safe hands plan gone. I am disgusted by the way we have all been douped into believing that our money was secure. The government are regulating company's now but what about the thousands of us that have been left high and dry. Tax Bill's even administration are going to make sure they get paid but we who have paid in get nearly nothing. Our money has gone and due to administration etc. They will get their money for just paperwork etc we paid in and nothing out. Government should step in, in this I call a crisis for thousands.

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anthony swire 23 June 2022, 01:16

Disgusting ! i paid nearly £4,000 5 years ago so that if the worst happened my funeral was all sorted out I used alocal company ,im self employed and currently off work as have a serious heart problem which will require surgery i dont have any money left to take out another plan,and it looks like legal fees have reduced money we might get back to about £100 .Take criminal proccedings against the owners and take every penny they have stolen from us all .My plan no is SHB/21229A/FP

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jill thompson 21 June 2022, 03:48

like so many we took out plans for ourselves for ou funerals simply to make it easier for our children to see to the necessities of funerals and costs ect.We have no savings and now are high and dry I see 10% is a possible payout I think that stinks to be honest it should be based on how much a person put into the pot not an overall 10% if that ever happens

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AMC 20 June 2022, 17:53

please anybody who have lost their monies through this horrible company please go to the parliament/petitions website please sign this petition. this company cannot be allowed to get away this.

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MISS KIM 20 June 2022, 02:50

started my funeral plan and paid 40.00 a month for nearly 4 years been informed has gone into administration, so whats happening with money i paid,im single person on minimum wage and no other funeral plan, we need our money back from this company.