Company Details

if I lay this car[pet flat and leave it for 10 minutes, it has waves from one end to the other. Piling books on it or putting furniture has no effect. Also the corners turn up. It acts as though the backing has shrunk. I would return it but wrapping it up and getting it to a carrier is a task

Online shopping on a bank holiday, I expected the delivery dates to be affected by the long weekend but was amazed when my delivery arrived ahead of the ETA. I would definitely use them again and have already recommended them to friends.

We ordered a rug for our conservatory from Louise. The service we received cannot be faulted. Competitive price, excellent communication and in our case, as we live quite close to the premises, personal delivery. The rug represents excellent value. Cannot be faulted in any way. We'll certainly recommend the company to our friends and family.

As I accidentally ordered the wrong colour and asked if I could send my purchase back and exchange it,the reply was most welcome that indeed I could along with a piece of material so it could be matched.thankyou for caring.

Fantastic rug and it really is fantastic quality. Arrived a little later than wanted but efficient communication and good customer service. Would definitely recommend.

Really quick delivery, the lady on the phone was very efficient,i would use the company again

The rug certainly met my expectations, it is thick, soft and just lovely!

Ordered a carpet sample which was delivered very quickly and of a good quality. Would recommend.

I was a bit concern thinking that the colour would not match my existing scheme glad I took the chance because not only was the colour a perfect match it was worth every penny. What one would say value for money. Happy to recommend This seller.

Read a review that Florence Trinity rust mat warmed a kitchen- love it- bold and good looking. Had to put cans on edge until flattened as 2 edges have a fold over 'hem'- but fine now. The delivery wasn't the quickest out of all the companies but was told roughly the delivery date, when it duly came, so no problem.

Very impressed with the service, the rug is great quality and very satisfied with the product and customer service. Would recommend. One suggestion - would like to see real time stock levels.

I love the rug. The quality is perfect. I had doubt cos of the price and was shocked when I got it. It was too fine for that price. I have recommended it to some friends. I will be back :)

Lovely rugs, good quality, good price. When any queries raised the rug merchant answered them promptly.

I was very impressed with how quickly the rug arrived after purchasing it on line. It exceeds my expectations in both appearance and quality as it is quite hard to tell by just a picture. It is soft to walk on and has a nice thick pile. All in all I am thrilled with my purchase and wouldn't hesitate in recommending Rug Mercahant to others.

this company was very informative they e mailed you straight away on your purchase and informed you of when it was going to be delivered and when it had been dispatched. quality of the rug is excellent would Def recommend this company and buy from them again

The new rug looks amazing & the service i recieved was to be highly reccomended cant fault a single thing !!!

brilliant service

pleased with my purchase-good value for under £40 and free delivery- only con is this type of rug is more for aesthetics' rather than providing warmth as not thick- but for the money good quality-design is as expected. would buy from here again.

We're thrilled with our new rug, it really works in pulling everything together in the room. Good service and good quality, what more could you want.

RUG IS FANTASTIC, DELIVERY ARRIVED WHEN WE NEEDED IT. WHAT MORE CAN I ASK FOR!