Koivistokade 76, 1013bb, Amsterdam, NL
Te bereiken via [email protected]
Very easy to use
Quick and easy
Es hat bis jetzt alles geklappt, wenn ich das Geld auch noch zurück bekomme ist es top.
to retourn is very easy, not complicated. Label was easy to print, parcel service accepted all
Pakketje net af gegeven , moet het nog ff af wachten .
Schnelle Lieferung und ausführlicher Lieferstatus. Tolle Ware, nur leider nicht passend für uns.
Fijn contact met klantenservice Goed en snel geholpen
Gemakkelijk, laar wel prijzig
Prettig en conform afspraak.
Wat duurt het lang voordat alles geregeld en terug betaald is. Communicatie blijft ook achterwege, dus hoe ver het staat met de status van de terugbetaling is mij een raadsel na 2 weken wachten...
Superservice- Rücksendung ohne Probleme
Super service
I wanted to return the article I bought on Bol.com from Naduvi. I have not received the return label so I contacted Bol.com 2x to solve the problem and I was told that since this was product from a partner they cannot help me??? I then had to call Naduvi 2x only to be ignored both times. I then send 2x messages to Naduvi via Bol.com again no response. Finally I sent an email directly to Naduvi and threatened to report them to Authoriteit Consumer and Markt and finally after totally 12 days after I requested I received a return label. Unbelievable!!!
Snelle service en duidelijke instructies.
Alles ging goed en snel. Alleen hetretourbewijs is wel erg groot bij afdrukken.
Super makkelijk!
Gepast antwoord gekregen en begrip getoond bij ons probleem.
valt mooi op maat , kleuren verlopen mooi in elkaar
Alles was helder en kon gelijk retour gestuurd.
What I like is the possibility to return without the use of a printer...waste of resources as printers are. So I wrote the barcode and the order number on the package as per instruction and had the label scanned from my phone. Return went smoothly, at least I got a mail about the package having arrived. No ordernumber in said mail. I only returned one item but I would have liked the particular ordernumber being mentioned in the confirmation email. Particularly now that the webshop does not pay me back (and plays mute). Before they used returnista I had no problems with this webshop. Makes one wonder about companies integrating the software. Oh well maybe I'm too impatient. In that case pay some attention to expectations management, both of you. 14 werkdagen is 14 werkdagen. cheers.
