Company Details

Ahmed was super helpful and efficient in resolving my issue. He knew exactly what to do and made the whole process quick and easy. Great customer service—thanks, Ahmed!

*Review of RepairDesk* I have the pleasure of using RepairDesk, and I must say, my experience has been exceptionally positive. As a business owner in the repair industry, I was looking for a comprehensive solution that could streamline my operations, enhance customer service, and improve overall efficiency. RepairDesk has exceeded my expectations on all fronts. *User-Friendly Interface* One of the standout features of RepairDesk is its intuitive and user-friendly interface. The platform is designed with usability in mind, allowing me and my team to navigate through various functionalities with ease. From managing repairs to tracking inventory, everything is just a few clicks away. This ease of use significantly reduces training time for new employees, which is a huge plus. *Comprehensive Features* RepairDesk offers a robust set of features that caters to all aspects of my repair business. The point-of-sale system is seamless and allows for quick transactions, while the inventory management tools help me keep track of parts and products effortlessly. The customer relationship management (CRM) features also help in keeping track of customer history, making it easier to provide personalized service and build loyal relationships. *Exceptional Customer Support – Usman and Team* One of the reasons I would highly recommend RepairDesk is the outstanding support provided by Usman and his team. They consistently go above and beyond to ensure that their users are satisfied and that any issues are resolved swiftly. From the initial onboarding process to on-going support, Usman has been incredibly responsive and knowledgeable, answering all my questions and providing valuable insights. His dedication to customer service truly stands out, making me feel like a valued client. *Regular Updates and Improvements* RepairDesk is constantly evolving, with regular updates and new features being added based on user feedback. This commitment to continuous improvement is refreshing and reassuring, as it shows that the team genuinely cares about enhancing the user experience and adapting to the changing needs of the industry. *Affordability* In terms of pricing, RepairDesk offers competitive rates that provide great value for the features offered. Given the amount of time and money it has saved my business, I consider it a worthy investment. *Final Thoughts* Overall, I cannot recommend RepairDesk highly enough. The combination of its feature-rich platform and stellar customer support, particularly from Usman and his team, makes it a standout choice for anyone in the repair industry. If you're looking for a reliable, efficient, and user-friendly solution to help run your repair business, look no further than RepairDesk. Thank you, Usman, for your dedication and support!

Great software that does everything a repair shop could want, but even better is the 1 on 1 personal support. I do Jewellery repairs and the ability to take before and after photos is perfect. Also tons of integrations with other softwares!

Ahmed helped me with everything i need and more in a quick and timely manner. Thank you so much for everything

I recently had the opportunity to use RepairDesk. What truly set my experience apart was the support I received from VARDA. She was incredibly knowledgeable and responsive, guiding me through the process and answering all my questions promptly.

Anushay was incredible with her support, she was patient and fixed my issue very quickly. Many thanks would 100 percent recommend

Syed Rakin provided me with excellent service. His service was very prompt, thorough & professional.

Anushay from Repair Desk was able to quickly understand the issue and guided very promptly. Simply amazing service.

Great support from Anushay today as always.

RepairDesk is a great POS to use. Very user friendly and easy to navigate. The customer service is exceptional whenever you have any questions and their responses are always timely.

Great service and very helpful to fix a very important issue for our business

Every time, i have trouble, they respond immediately ! And they find the solution for me !

well to start I have iq metrix for years and it not best and requires high end pc to run kinda ok.. repair desk is site based it ok but not having ability to use different printer on each computer with out it braking the other computer. in printing due to repair desk not having combability like any other software.. 2nd return not simple for most to find or use their fake integration is a joke just scan invoice i have to input for it to scan ,,,, but says it integrates with site fully ... it a joke for kind of money they charge now their many more problems with this site... their customer service team ... barely understands what base like returns or what need i need or just helping put what i want in my data base with out having begging me not to put it in is sad .. they not US call center ...

Needed help to resolve an issue and when I called the call was answered promptly almost immediately. After describing the issue it was tended to quickly and was shown how to resolve it myself in the future. She was very helpful and would like to send her a thanks for the assist.

Great work Faisal! He is very efficient and knowledgeable. He resolved the issue within 15 mins. Thank you so much!

Excellent service,fast and friendly experience.

It was a very good service, one person called Anushay attend me very good, resolve my questions and my problems fast and effectively. Good service. Thanks so much Anushay!

Faisal was able to help me with my query and help me with resolving the issue i was facing. Quick response from Faisal. 5 stars deserved

I have been using Repair Desk for 3 -4 for years now here in Canada for my Computer Shop. I have nothing but best to say about the program and the team that help me when I need assistance . Today Ahmed Jameel helpmed me with configuring my label printer . 5 stars hands down!!!

Anushay was super helpful, what felt like a challange was easily solved by her. thank you for all your help!! Highly recommend