Ravenscroft Way, BB18 6JA, Barnoldswick, GB
Premier Polytunnels is a family run business with more than 35 years experience in the design and development of polytunnels. We use our expertise to bring you a stronger, more reliable, top quality, affordable polytunnel - all backed up by the very best customer service.
Brilliant service and fantastic company to work with, had a few polytunnels built now and the quality is brilliant. Help is always available there for any issues or advice....
We've had a brilliant experience with Premier Polytunnels. Communication and service have been excellent. We would highly recommend them.
From start to finish, I had a very positive experience with this company. Great prices, materials delivered in good time, construction team friendly and hard-working and communication very good - by both email and their fantastic out of hours phone service. I would certainly buy another tunnel in the future!
I fully appreciated the way the team here have helped with any questions, queries and support that I have needed. Top notch.
Top quality firm to deal with from start to finish. Very helpful & gard working installation team. Would definitely use again.
What a refreshingly fabulous experience dealing with Premier Polytunnels. A self confessed newbie that knew nothing about polytunnels yet wanting to get into growing our own a Google search flagged Premier as the most local to us and with what looked like a broad range available. We were not disappointed when we visited. Friendly, helpful, and very knowledgable. Nothing was too much trouble. A pleasure to have spent time discussing any understanding what is available. I have no doubt it will be an equally positive experience once we order and have it installed.
Great customer service and very helpful advice. I am happy with my purchases and so are my plants. Will definitely be purchasing again from them in the future.
A great company. Have been dealing with Premier Polytunnels for many years. The quality of the product and service I have received has been outstanding. Always friendly and helpful on the phone and good communication by email.
I recently contacted Premier Polytunnels, initially after some construction advice. I spoke with a lovely lady in the office who was very helpful and invited me down to their site to have a look at what they had to offer. Being a typical tight Yorkshiremen, I didn't intend on buying one just picking their brains on how to do it on the cheap. All the staff on site were very helpful and gave me plenty of advice. I strongly believe that good customer service creates you buisness.... by the end of the day I ended up buying one of the products....need I say more. My plants will now reap the rewards! Many thanks
Professional, friendly and always happy to help. Would highly recommend.
Absolutely brilliant company. They couldn't do enough for me and nothing was too much. I would highly recommend using them!
Fantastic company. I went into this purchase as a complete novice and I found all the help I could’ve possibly wished for. They are friendly, knowledgable and helpful. I had several conversations with a young lady named Debbie, and was guided through the whole process of choosing what I needed and tadvice on how myself and my husband could construct the polytunnel. I would wholeheartedly recommend this business to anyone .
The men who came to fit the polytunnel were lovely but they left a complete mess behind them and items got damaged because they were left out in the rain. Deborah in the office is incredibly rude and unpleasant. I would not use them ever again.
The best customer service I have ever known and a quality polytunnel along with it. Couldn’t ask for more!
I could not recommend this company greater to any current or future people wishing for a polytunnel. Having discussed my requirements with many companies, Premier Polytunnels were the only ones willing to work with me to provide what I needed. An outstanding company with even better staff. Thank you.
PLEASE PLEASE PLEASE READ THIS BEFORE DOING BUSINESS WITH THIS COMPANY. Knowing nothing about polytunnels I went to this company . WHAT A MISTAKE. I arranged to purchase a used frame and skin for £1200. I then agreed to another £1000 for them to construct. Things went sour very quickly due to their inability to carry out the task. It appeared to me that the director Martin Woods had made the agreement but his daughter did not think they were being paid enough. We requested that they put right the numerous mistakes and complete the the job arranged. They made excuse after excuse . For example, they could not continue work due the presence of a large rock which their "team" could not remove and work halted until "we" removed it. I am 59 and my wife is 57. With the use of a timber fulcrum the rock which was no bigger than a 56lb bag of potatoes was removed. They built the tunnel in the wrong place after specific instructions. They then damaged the footings and left the structure unstable. At this point they walked off the job citing that we were being unreasonable in requesting the faults be put right. The job was successfully completed by anther company. Premier polytunnels then sent an invoice for the full job. They then took us to court and the judge ordered that we pay for only the materials supplied . She through out their ridiculous claim for labour,profit,and court costs. During the hearing the two directors Deborah Wood and her father Martin Wood openly told lies to the judge on numerous occasions. I then wrote a review on their company website as I do not want anyone else to be taken in by this company. Whilst looking through previous reviews made by " customers" on their website it became apparent that Deborah and Martin Wood were posting glowing reviews of their business posing as customers. I have informed trading standards and the advertising authority of their immoral behavior. I contacted the company and informed that I was aware of the murderous "glowing" reviews which had been posted shortly after my negative contribution . Amazingly, I then had a visit from the police as they had complained of harassment. It's fair to say that once the situation was explained to the police they were in possession of the full facts instead of comments made by persons who had previously been shown to have LIED to a judge. Obviously it's up to the reader to make an informed choice when purchasing a service or product , however companies should be aware that consumers have the right to name and shame when that service or product is of such a poor standard that it is dangerous. In my dealings with premier polytunnels Ltd of Barnoldswick I can truly state and prove that they are LIARS, DISHONEST,UNPROFESSIONAL AND INCOMPETENT.
I bought a 12x20ft PT from Premier in Sept. Cost was about £580, with free postage. This was considerably cheaper than the competitors, I think around £150. It arrived in about 1 week. All the parts of the PT look to be good. quality. The only thing that let it down was the instructions were not specific to my PT and size. They were also hard to follow, and in one place were incorrect. If a friend who has built two before didn't help I wouldn't have been able to get it up. They do offer a free support line, but I didn't use it. This is an area this company really needs to improve on. Otherwise I would have given them 5 stars.
