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Had a great experience with them. Right from the start they were professional and timely. Would recommend them for their excellent knowledge and client service.
Just had my second visit from Paragon Pump Servicing. The customer service has been amazing and staff are extremely knowledgeable. The engineer spotted some errors in the way the system was set up and gave recommendations for putting it right. He also serviced the pumps, cleaned the channels and installed a back-up battery. He really knew what he was doing and seemed to care about our whole basement pump system running properly. I am so glad I found these guys!
Fantastic service. Genuinely nice engineer. Clean and tidy. He put me at ease from the beginning. Cannot recommend enough. Thank you
On time. Quick. Efficient. Courteous
Paragon absolutely know what they are doing. I would highly recommend using them over a regular plumber who is prepared to have a go. I've tried both, so this is the voice of bitter experience writing. If your sump pump fails you too really could be facing a flood.
Having had a system installed by another company, it was impossible to get a response on a fault check and service request. I phoned the manufacturer who helpfully suggested Paragon. Paragon were very quick to respond. The engineer arrived at the time agreed, was very clear in the work that he’d undertaken and explained everything. The site was left in perfect condition and I was assured that the fault had been fixed and everything checked. Paragon are on my calendar for the next service.
professional approach detailed reported information quick schedule thank you
Arrived on time. Completed the job without any complications. Carried away old pump.
Quick and easy process. Recommend
Highly recommend Paragon pump services, Aaron is highly knowledgeable and very courteous. Thank you
Excellent customer service and a very slick booking process. The engineer was highly professional and had a fantastic knowledge of our system. Would highly recommend Paragon Pump Servicing!
Friendly, efficient and reasonably priced. Fitted a sump battery and did some associated works. Really clearly explained job. Excellent site report after the fact. Also service our sump annually. Could not recommend more highly.
These knowledgeable and experienced guys run a smooth, efficient, customer-focussed service.
I would like to recommend Paragon Pumps My basement was flooding and the builder left the Delta pumps non functioning. Paragon sorted all the problems out and they are a reliable and efficient
Excellent communication throughout the booking process. Aaron was punctual, friendly, knowledgeable and diligent. Everything we need from a pump maintainer