4655 Old Ironsides Drive, Suite 300,, 95054, Santa Clara, US
The world of Hosted PBX, Unified Cloud Communications, File Sync & Share, is changing. With 15+ years in the Unified Communication, Cloud Storage and SaaS field PanTerra Networks has seen many different strategies implemented to get the most from a business's phone system. We would appreciate the opportunity to learn about your business needs and your frustrations. After we listen we will then implement a strategy to design the perfect phone solution for your business. We are here to help answer any questions that you may have. We respect your time and energy. We are very aware of all the other options for VoIP phone service. Let us show you how PanTerra Networks can offer what all of the other solutions can't.
I was hesitant about changing to internet phones. I thought it was going to be risky, but after talking to them the sales rep made me feel a lot better about the set up. I think it is a good service and we are paying way less.
Reliable service, easy communications especially with the new remote setting.
Panterra is, at best, adequate. VoIP calls are reasonably good, but support is slow to respond especially when the inevitable outage occurs. Not helpful at all in troubleshooting network issues. They are quick to make a determination that the problem is not their fault and quickly close the door on any other help. If they think the problem is on your LAN, they close the case, at their discretion. There have been ongoing problems that we have brought to their attention, which get shuffled around, with no one willing to take responsibility or effect change.
Have been using PanTerra VoIP for a year. So far, very disappointed. Support is not very helpful and the have not responded to multiple requests to address ongoing issues. Plus they had a recent outage and handled it very poorly. Will be moving on when contract is up. There are better VoIP providers out there.
