, , , GB
We deliver building materials to the public and the trade on a national basis. we offer free delivery on all orders over £100 with a minimum order of only £39.99. Order online in minutes for fast delivery.
Order not arrived 12 days after ordering. Cannot get a reply on phone or any response to emails. Have they stolen my money because it feels that way!
Very poor communications. Unable to get any advanced knowledge of likely delivery day. Then when the order was delivered short significant difficulties in getting any response either phone or e-mail. Still trying to resolve weeks later.
Ordered some concrete blocks on Friday afternoon, with usual auto email reply. Got a personal email message on the Saturday and when payment fully processed, the delivery date was confirmed on the Monday. Delivery was free as i was ordering over 100 blocks and was made by a local big name builders merchants on Wednesday as promised at a price I would never have negotiated myself, and blocks craned onto the drive in rapid time- all by lunchtime. So if you can wait around 3 working days for materials, or possibly quicker - just going by my experience, this is a company worth giving a go. Customer service and regularity of email updates was decent, in my experience- vital if you are in the middle of a project and worry when you will take delivery. Good job , guys. Will use you again.