Company

Omlet USA

2711 Centerville Road, Suite 400, 19808, Wilmington DE , US

About Omlet USA

Omlet is the brand behind the renowned Pet Products including the Eglu chicken coop, Geo bird cage, Zippi rabbit tunnels, and many more.

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Tetesa Fallwell 28 January 2022, 13:20

Just order the Omlet automatic chicken coop door. Site was very easy to use and full of detail information. I will update on how the door works and if its as easy to install as they claim.

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Dølly Escøbår 28 January 2022, 10:21

Omlet's chicken supplies are the best quality I have experience so far. I recommend Omlet to everyone I know.

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ReleasetheCluckins 26 January 2022, 07:41

I am very pleased with these products and their quality. Will continue to purchase as long as the quality continues to be the same or improve.

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Anna 25 January 2022, 21:36

The company is great. They sell great, solid products. I recommend them to all my friends and family.

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Linda 23 January 2022, 00:23

Thanks for having something that will entertain my friend's pet chickens

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SD 21 January 2022, 09:03

So far the products have been as described and the customer service response has been prompt and pleasing. I would like free shipping.

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Lucky Linda 14 January 2022, 01:55

Great prices great service!!!

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Mæma 12 January 2022, 06:16

I am buying the floor paper to the absolutely most wonderful cage.

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TimAnne 12 January 2022, 02:27

Just ordered my third coop. Shipping is fast. Coops are QUALITY! I'm a smallish 72-year-old woman and have had no problem assembling these. Instructions are clear; all parts, screws, etc. supplied. The birds LOVE the coops. Rain-proof. Predator-proof. I sleep better knowing the chickens are safe. And so, so easy to clean!

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Meemee Gomez 09 January 2022, 22:26

Beautiful sturdy SAFE habitat for our rat ^_^

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Stephanie Bustamante 15 December 2021, 10:50

I am hoping to save someone from wasting their hard earned money. We purchased the Walk in Chicken Run - 9ft x 13ft x 6ft plus 2 Outdoor Pet Run - Pack G for $1383.24, Oct 25th, 2021, we received the complete order Nov 1st, 2021. We live in a small town in Teton Valley Idaho, with heavy snow. We tarped up the run on all sides, including the top, to keep our chickens warm enough during these harsh winter months. Super excited to finally have enough room for all of our hens. The beginning weeks of Dec ended up being a lot windier then usual. Expecting the run to withstand the wind, that unfortanley did not happen. The run was completely destroyed in one day. Thank goodness we didn't move our chickens inside yet. I was devastated, I thought I will contact Omlet since it has barely been a month. I ended calling Omlet, leaving a voicemail explaining our situation. I received a call about 2 days later, with some woman saying sorry its not covered under the warranty. Thank you, goodbye. Now I have worked in customer service my whole life and could not believe what I just heard. I got nothing, no assistance whatsoever, and no Compassion for their customers. Now, we did not have $1383.24 of chump change sitting around in the house, this was a thought out purchase to further our small business, we saved for this. I decided, maybe its just this one person, I’ll try to email. I emailed explaining my situation and sent pictures. I received an email back with an explanation of why I shouldn’t have tarped just the sides, which we did not, we tarped it all, then I got another sorry its not covered under warranty. I literally bought this and just set it up, didn't even get to put my chickens inside and I wasted $1383.24. My heart is completely destroyed, I don't know what to do. So I leave here my experience and my review. I hope this helps someone not waste a dime on this company. P.S. The material was flimsy, not sturdy.

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Micah G. 25 August 2021, 08:09

In my experience, this company stands behind their product. I purchased the auto coop door last year, and yes, it took a bit of time to get the door. But it was worth the wait as the door is well made and was working very well through the harsh winter of the northeast US and into this summer. Unfortunately the door stopped working due to the CPU and it was little over a year of ownership. I reached out to the company and they responded very quickly. I described my problem and within a few days they had sent me a replacement at no charge. I am very satisfied with their customer service and their willingness to stand behind their product warranty.

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Disappointed chicken 15 June 2021, 22:13

They delayed my orders by months. I only wished I had checked the internet before ordering because this seems to be a common theme with this company. I had to finally cancel. Awful experience!

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customer 14 December 2020, 09:15

Bought the Eglu Cube summer 2020. For their largest coop it doesn't hold many chickens, but I wanted to try a plastic coop to see if it minimized mite issues. They offer no reasonable way to block vents to keep rain and snow from blowing in, which has been the biggest problem I've had so far, and I find the ladder to be steeper than I'd like. I'd also like better roosting options inside the coop. Overall well made and easy to assemble.