Company Details

I ordered flooring from more for your floors through eBay, They were super helpful and the flooring came within days due to a delay with the couriers which I expected anyways due to the lockdown. The flooring is great quality and I can’t fault it at all I will be using this company again In future I definitely highly recommend this company.

Very good service and value for money.

Excellent service

Simply brilliant...will definitely be buying from you again...cheers

good service and comms

use you again

Beautiful flooring, amazing quality. Really fast delivery. Will definitely be ordering again. Thank you!

Excellent service super fast delivery great quality flooring. Communication is first class. I personally could not ask for better.

excellent service and good communication.

I have to admit these guys are usually top notch but my latest order of a house worth of carpets and underlay has gone that wrong it sent me looking for somewhere to warn others. I am now on my third failed delivery and am still waiting for my carpets. You have to call customer service every time to find out the item isn't coming, they never call you. They then offer a half hearted apology, with the words "all I can do is arrange another attempt". First excuse was that the van collecting the carpets was a hire van and not big enough. The second excuse was that the carpets were at the wrong depot. The third excuse was that there was a shortage of drivers and it was still at the wrong depot. I would advise anyone to find someone else if they can, especially if your order is time sensitive. As I say i have never had an issue before and these problems do occasionally crop up. However i have never met a company who cares so little and is as inept when there is an issue. Avoid if you can, I certainly will in future. Edit in response: James. While I appreciate your quick reply, I am not totally impressed by the shameless plugging of how good you normally are. A lot of my review content and the reason why I left this review goes to customer service quality when there is an issue. I have stated myself that it is unlikely that there will ever be a problem when ordering from your company. However your company's manner of dealing with issues that will always arise at some point is woefully inadequate. It has now been escalated to a customer service manager and we will see how that pans out. However I shouldnt have to have it escalated to a manager to see any realistic progress. Once again, many thanks for your response. I will provide further detail via private message.

The underlay I bought was 1st class and the service was second to none I would recommend this seller delivery very fast and the communication with the seller very professional no complaints

Quick delivery, quality product for the price. Very happy

Would highly recommend fast delivery and a great carpet my daughter will ordering one very soon

Incredible quality. I have been so impressed by this company! I’ll be buying more from these guys!

What a great deal and value for money great to deal with super fast DELIVERY thanks

In response to my last review 2.8.19.I was contacted for more details and promised an investigation, well surprise surprise nothing .... says it all steer clear of this firm. As you have obviously have access to all the correspondence please see emails from 17th and 19th July and tell the truth about the goodwill gesture which has not arrived!

Order completely mucked up was left a message from the company for details contacted them with no joy had a message to say a carpet was to be delivered today between 7 am and 7 pm only to find out no carpet is arriving disgusting service considering thay took my money for a order thay could not fill notified me days later that thay couldn’t supply what I purchased customer service no help at all replacement carpets offered awful had to accept one near as but not the same as ordered this company has made a catalogue of errors leaving me very unhappy the fact thay have had payment and I’d have to wait if I chose a refund to reorder from else where would take days I’ve noted several other customers have had similar experiences as I have I feel very unhappy to my treatment from this company if thay can get extra money out of you trust me thay are happy to do so the customer is not important to this company do avoid them if you can

Excellent service fast delivery quality flooring

Ordered a sample from this company arrived next day and carpet quality looked excellent So ordered 2 carpets dispatched quickly and delivered was well informed with everything highly recommend