, , Orlando, US
Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
Fast and helpful. Called customer service with a question and the person on the phone was super helpful and prompt.
MicrogenDX was an absolute life saver for me! I am a kidney transplant patient and I can easily get opportunistic infections that most people do not have to worry about. I kept having negative cultures and pelvic inflammatory disease. My team almost gave up on it but thankfully, thanks to MicrogenDX, we realized it was a Privotella Bivia infection - an anaerobic bacteria that does not easily grow on regular cultures. Not only did this help me find the right treatment but it made my girlfriend realize she had issues with her vaginal flora, which was the source of her pain during intercourse. It truly is a new hope for patients who are immuno promised or dealing with difficult cultures!
Whenever I called, the representatives always took their time to answer my questions and to help me through the process. Getting onto my account was not so easy for me however, the representatives were able to provide me with my test results without delay.
Didn’t receive test
Always great costumer services and fast results. The experience with MicroGenDX, h a s always been easy and the friendly staff makes is very helpful.
Fast accurate service
Very disappointed in this test. The website stated that there was 2 levels in the results. After several days I called and was told the information on your website was incorrect! Now I do t know what to believe? I am emailing for a full refund
Very easy and accurate testing, and the customer service is amazing. Thank you!
ive been suing micorgen now for over a year but this time around the results came back sooo quick! amazing
Received kit in a timely manner, was easy to use and ship back.
Shipping and instructions made everything easy
Where are my results?
Great that someone is offering this finally. Quick, easy, affordable.
Fast shipping and results!
My go to uti test now as the labs don’t ever pick up my infection.
Results came super fast, and had all the information I could need! Now I have a clear game plan with my provider, and hoping to be on the mend quickly!
Quick turn around helps to remove anxiety!
Very helpful people with a great amount of knowledge Noone else is using.
They say you can have a consultation with a third party to discuss the results but the person I spoke to made every effort to say nothing.
