17201 Collins Ave. Unit 2501, FL 33160, Sunny Isles Beach, US
You offer great customer service and make sure customers are satisfied
Very fun to build & a beautiful model when finished. I built this one inside out like I did the Nautilus because I like the look of the etched fold lines against the polished stainless. It also takes a little more thought process to do that beyond the original instructions because you have to reverse some things!
I ordered the Ukranian Dream for my husband for Christmas. I'm not sure what happened on the back-end, but I just got the package last week. It will make a great Father's Day gift. I won't know if the item is good, easy to put together or missing pieces until afterwards. My advice to future customers....order well in advance if you are planning for this item to be a gift. Or have a backup plan in case the item doesn't arrive on time.
Item arrived in perfect condition, instruction manual easy to follow and comprehensive. This model is definitely a talking piece.
The support is fantastic and the Metal Time Team is very helpful and friendly. Thank you guys! The quality of the models is great and they Look awesome.
Delivery is perfect and this little model AN 225 is cool.
The communication and product quality is exceptional. Whilst you are building a structure, if you have any questions then help is at hand. Another thing I like is these models are designed and built in Ukraine and I am fully supportive of anything that helps Ukrainians, their families and businesses now and for the future.
The colored train looks very impressive when completed but the motor movement and lighting were an issue. I have built most of the Metal Time kits with great success by the wheel assembly was a challenge to get to operate properly though I was successful in the end with some modifications. One of the light bulbs did not work and the other used the train frame as a ground. The painted pieces insulated that from working. Overall still looks great but not for beginners.
I REQUESTED A REPLACEMENT MOTOR FOR THE AIR FORCE TURBO KIT AND ALEX WAS VERY COOPERATIVE IN MAKING IT HAPPEN. I RECEVEED THE MOTOR THIS AND WILL PROCEED WITH THE ASSEMBLY. ALEX ALO HELPED WITH ASSEMBLY FIT PROBLEMS WHICH I'M STILL IN THE PROCESS OF CORRECTING. THANKS METAL TIME FOR THE GREAT CUSTOMER SERVICE REP. ALEX.
Muy buen producto, presentación, relación precio calidad...ahora veremos su resultado final una vez armado.
