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Overall, a great platform. There were a few minor bugs at first, but they were quickly resolved. Definitely worth the investment.
Fanstastic service.
I’ve came from their ads. Tried the free trial and I was very satisfied. It’s simple, and the UX is great too. Integrations are not that many but it’s ok. Increased sales significantly. Average response time is few minutes. We can adjust that on our settings. Amazing tool
great tool. easy implementation. i recommend to anyone with ecommerce. this tool defintely scales your business, while lowering costs significantly. sounds perfectly human. innovative!
Gives you a lot of flexibility an answers can be built and changed fast you can automate customer interactions easily and improve based on the data you get back. team is super helpful. the NLP works great
Messagemind is extremely user-friendly and their team is always helpful. They're also really great about innovating on their core product and listening to client feedback to produce new features!
From the moment we integrated Messagemind into our daily tasks, we noticed a significant improvement in how we handle customer questions. The AI is impressively human-like, providing TAILORED responses that make our customers feel genuinely cared for. It is not like other platforms we've tried. The setup was a simply plug-and-play integration, and it's been smooth ever since. We've seen a noticeable decrease in response times and an increase in customer satisfaction rates. It's clear that the team behind Messagemind has done extensive R&D to offer such a polished software. The 24/7 support in multiple languages, including Italian, has been a game-changer for our international customers. It's reassuring to know that no matter the time or issue, Messagemind is there to ensure no customer feels neglected. Investing in Messagemind is one of the best decisions we've made for our customer service operations. It's not just a tool; it has helped us scale our customer interactions without compromising quality. Innovative, recommended!
Revolutionary. Messagemind is amazing. This software reduced our costs by at least 10 times. Easy to use. Has great integrations. Great 1 on 1 support and communication.
I don't have the words to describe how much messagemind has helped me. I was able to automate most of my customer service, leading to lower costs for customer support. The AI agent works perfectly and acts like a real human. Would recommend it to other businesses!
Unlike other customer support softwares, MessageMind sounds exactly like a human being, significantly improving the quality of the interaction. Even more, it provides the required information more completely and reliably than an actual human being.
I love this software! It is a revolutionary platform that reduces customer service costs significantly. And it’s not like those scripted chatbots that diminish the users’ customer experiences, but their agent sounds and performs even better than a human being. They have been able to make us allocate our resources more efficiently and elsewhere. Great software.
Implementing Sassy at BarkBox has dramatically improved our customer service, handling a majority of inquiries with rapid responses. This enhancement has greatly boosted customer satisfaction, perfectly aligning with our brand’s fun and friendly tone.