Unit 6, Nexus Capitol Court, S75 3UD, Barnsley, GB
After scouring the internet I found that Leisure Power offered the best value for money - there was even a small additional discount on my item - delivery was fast with the item arriving in perfect condition
Bought two leisure batteries, arrived as quoted 2 days later, perfect
After not receiving the order they said they would check with courier. Still not received and not heard back from them. Will avoid at all cost going forward
Absolute rubbish! S h I t!.I ordered a solar panel from them.they send me a panel that’s ready broken(this can be proven by the return form in box).then when you contact them,they will say it’s going to take over a week for them t put right there mistake!. I have got to wait five r them to pick the broken panel up(that they sent to me,which they blamed on the couriers!But in the box was a return form fr the same reasons,as my issue!)MY BEST ADVICE TO ANYONE PLANNING ON USING THESE GUYS!!!don’t they are horrible people!!!!
Ok up to the point you want to claim on the warranty. I am now 1.5 months in, a form process that doesn’t work, won’t just ask questions by email, no after sales support line as all gone online. Wouldn’t recommend. New update: charge £70 to return the battery and then If they don’t accept the warranty they charge you another £70 to send it back to you so approx 50% of a new battery cost. So strongly recommend you don’t use this company.
Genuine item, excellent price, terrible delivery service, poor communication, will not be using again.
Cheap, very quick service Would use again
ABYSMAL SERVICE FROM LEISURE POWER, BARCLAYCARD FRAUD DEPARTMENT USED TO GET REFUND Abysmal service from leisure power, sent the wrong item, then claimed they hadn’t received The return via their own courier , (outright lie) I had a photo of my return clearly at their premises and a proof of return signature. Seller then ignored my emails and refused to send the correct item and refused to refund me. Weeks later, I gave them plenty of opportunity to correct matters but leisure power decided to put their fingers in their ears and hope I’d forget this £700 purchase. Barclaycard fraud department were contacted and only then did this bogus seller refund my money. Disgusting service , hopefully companies like this don’t get to continue. Save yourself the time and money by not buying from this outfit . I have proof of emails , tracking, signatures, , photos from the courier , seller even created a fake tracking number to tell me a replacement was on its way, this was also a lie as the tracking number was cancelled an hour later after an email was sent by the seller to say they had sent it. More lies.
POOR SERVICE ARRIVED DAMAGED NO REPLACEMENT SENT CANT TALK TO ANYONE DONE ANSWER EMAILS AVOID THIS COMPANY HAVING TO CLAIM BACK THROUGH PAYPAL
Fabulous service, sales girl lovely very helpful great knowledge , great price and delivery highly recommend will definitely buy again thank you ☺️
Battery perfect for my motorhome. Helpful online chat got the right one. Happy with the price and delivery on time.
All the positive reviews on this page must be fake. These guys are TERRIBLE, its basically a scam site. They took my money, you cannot speak to them on the phone they have "closed their customer service department". No product after 7 days, no emails, says I cannot cancel the order.
Wrong item sent no communication awful company you have been warned
Item hasn't arrived, no communication, help line is closed. Charged a pallet rate for one panel ! Untrustworthy . Extremely bad customer service.
Awful company. Refuse to take customer service calls and will only take emails and take 4 working days to respond. When I explained the my issues which was I received no tracking info for delivery of an urgent piece of equipment for a project and after a failed delivery of which I had no idea it was coming it was sent to a local store for collection but without tracking info I couldn’t find the parcel. They had nothing to say. I would never buy anything from this company again. If you are a trade customer avoid !
The products I ordered arrived on the day that was alloted. However there was zero communication on the day of what time frame it may arrive in. Considering the postage cost over £110 to deliver and it was a full palette it would have been nice to know in advance a rough time frame or some sort of tracking information instead of having to allot an entire day waiting for it to arrive. Also when I tried to contact Leisure Power to find out more information their phone lines were permanently closed meaning I had to email which didn't receive a reply till the end of the day. Thankfully the palette arrived early ish so my whole day wasn't wasted but pretty poor communication for a shipping company. The palette arrived on the day that was stated and the driver was nice enough to help me bring it in. But because of the bad communication 3 stars is a generous rating.
Fast and efficient, delivery came when they said they would arrive. I would definitely recommend this company to anyone.
Brilliant service. Fast delivery and very well packaged
Pylontech US5000 powering my house. Thank you 😊
Great service and product. Got the item within 4 days and it was the best price I found on the internet. Thankyou