Company

LeaseLock

480 Washington Blvd, 90292, Marina del Rey, US

About LeaseLock

LeaseLock Zero Deposit™ totally eliminates all deposits, bonds, cosigners, and guarantees. Renters pay a fee starting at $19 per month that generates over $5000 in coverage for the property on every lease. Renters save thousands of dollars at move-in, while properties drive more traffic, convert more leases, significantly reduce bad debt, and fully eliminate deposit administration and liability.

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Lucas Lira 21 November 2024, 03:01

Enrolling in Zero Deposit was a lifesaver during my move! Instead of coming up with a big security deposit, I was able to use that money for other a moving company. The process was so simple and stress-free. I don't own a truck and would've been trying to move all of my things with 1 friend and a dog in 24 hours. It made moving into my new apartment so much more manageable. Thank you LeaseLock!

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Joe Duarte 17 April 2018, 22:55

LeaseLock has been great for my employees, I highly recommend. Thank you for helping my staff getting the home they wanted.

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LeShenee Thomas 06 April 2018, 02:40

This place was recommended by an apartment complex I applied to. I got denied there for bad credit so lease lock was suggested. Lease lock denied me because I have bad credit. If I had good credit, I wouldn't need them. What a rip and waste of time!

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Paige Walden 02 March 2018, 06:38

The employees of LeaseLock are very professional, especially Esther! She is very professional and very attentive to my needs.

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Andre Frost 23 February 2018, 03:36

Buster was a SUPER hero. Absolutely amazing, professional, patient, and able to resolve any questions or concerns we may have had. One of the best agents I've ever dealt with in the service field. He made a potentially stressful situation feel seamless. Ten stars

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LeaseLock Customer 31 January 2018, 17:48

Great customer service and very patient. It was hard getting in touch with them when they first open at 9am PST. There was also a lot of miscommunication between them and my property; therefore, things couldn't get done as quickly as I would've liked them to be.

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Damian Mabrik 18 January 2018, 11:49

Dont waste your time with these people. I was denied from the apartment I wanted for bad credit. I was referred to this place because they work with you and would go off your income more but instead spent 3 days sending them information just to get denied do to credit?? What a waste of time. I know I have bad credit thats why I got denied in the first place!!! Now im down $148 dollars in total for application with them and the apartment.

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Richard Lake 09 January 2018, 21:56

Very courteous, helpful and efficient in their service. As an international candidate this process was very helpful. I strongly recommend their service.

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Desiree Newkirk 30 December 2017, 00:29

I filled out an application for an apartment. My application came back Conditional. Which made my application have to go to LeaseLock. LeaseLock then became the mediator between the property and I to get me in this beautiful apartment. They made this process that seemed frightening and overwhelming not so bad at all. They explained everything to me step by step. They returned my calls when I had questions. I was so amazed at the time they took with me. I then had an emergency situation in my family out of state, which didn't permit me to except the apartment. I had to let them know I was leaving and couldn't move in. They were so on top of things even with the process of returning my refund! I was so pleased with the whole experience. No questions went unanswered and the things I didn't understand were explained! I am a sticker about customer service. I can say hands down, BEST SERVICE I HAVE EVER HAD! These are people who care about the customer. I give them a 10 STARS even though five is the highest we can go! Thanks LEASELOCK! YOU GUYS ROCK!

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Lisa Land 06 October 2017, 02:30

All of the people that I worked with at Lease Lock were so amazing. Everyone worked so hard to make sure that I had everything I needed to get the approval. Buster was a rockstar. Every time I called he knew everything about my case right off the top of his head. Customer service and the all-stars in underwriting (Chris, thank you!) were right on top of every detail and took the time to walk me through every nuance of information until I got through the process. Esther made sure to follow everything through right to the end. This company is full of awesome, caring employees!

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Juan Ponte 15 September 2017, 10:38

Just one word Amazing service

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Taylor Verdell 21 August 2017, 22:11

The counselor, John, was very helpful and always responded in a timely manner. However, the process for providing payments was difficult and frustrating; not really sure why though considering that two separate options were provided for payment.

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Xinyu 22 June 2017, 09:20

As a global student from China to United states, my English level and typing speed is not as well as local people. But the assistant is very patient to wait and answer all of my puzzles and extrem ambigous point about the insurance content. I am very thankful to meet this assitant.

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Tania 08 June 2017, 06:25

Quick responses, helpful people. Made it possible to get the apartment I needed as a student.

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Laura Snellgrove 16 May 2017, 16:17

They have been extremely nice and responsive to all questions that I've had through the process. I would definitely recommend to others.

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Angelino 04 May 2017, 23:18

Life throws you all kinds of curveballs. If you say, 'That'll never be me' -- you haven't lived a long-enough life to know ups and downs on paper happen to everyone! Lease Lock provides landlords assurance that their economic interests are covered in accepting Alt-A applicants. Moreover, the Lease Lock staff is professional, courtesy, and does a thorough job. I've never seen an audit trail on a background investigation like I have with Lease Lock's report. Impressive product, great customer service, and smart opportunity. I hope their business prospers and helps more people in need of peace of mind! We're happy customers.

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Debroah Joyce 04 May 2017, 03:52

John was a pleasure to work with. He made this process easy and did everything he told me he would. Thank you for all of your help. Highly recommend.

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Elvis Capellan 02 May 2017, 02:07

This is the most amazing company I have ever dealt with in my entire life! They are fast, professional, and trustworthy. They will have my business for life!

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Mackenzie Grace 20 April 2017, 05:23

The workers at lease lock are SO helpful & understanding. John, Hailey, & Casey were so nice! Couldn't be any happier with what they did for me!

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sm 17 April 2017, 21:09

the employees of leaselock are friendly,knowledgable and helpful. They made the need to use leaselock easier than I had expected. Great Service