Houtmolenstraat 23, 7008 AP, Doetinchem,
Bestelling binnen gekregen ,maat was te klein, en ze hebben dat fijn opgelost .
Snelle levering van de spullen. Goede kwaliteit voor een zeer betaalbare prijs.
Goede snelle service corect verstuurd. Heeft een duidelijk overzichtelijke site
Overzichtelijke website. Eenvoudig betalen en snelle levering bestelde artikelen. Een probleempje was snel en adequaat opgelost door de serviceafdeling.
Super handige tas kan alles in ik ben zelf keeper dus heb wat meer ruimte nodig in me tas super hamdig dus zo grote tas
Goede kwaliteit voor een mooie prijs, en altijd binnen 2 dagen in huis. KWD Sport is TOP.
makkelijk besteld, betaald en opgehaald in Doetinchem
Zoals altijd werden de spullen snel geleverd en zijn van goede kwaliteit.
Every time I’ve ordered from this company something is missing, last weekend I ordered 4 items of clothing for my sons birthday. 3 items arrived and when contacting customer services they are extremely slow to respond! Last year when I ordered I had to return a tracksuit that was too big and they didn’t have them in a size smaller so said they would refund me. It took them 4 (!!!) MONTHS to refund me the money they owed me. Love clothes but customer service is just awful!!
ruime keuze. snelle levering. achteraf betalen. top zaak.
mijn man is zeer tevreden over zijn coach jas fresco hij wil geen andere jas de vorige jas was ook een coachjas fresno heb hem altijd met plezier gedragen maar was nu op dus een nieuwe besteld bij kwd en de prijs was niet duur het product zou ik zeker aanbevelen goede kwalitijd
Prima spul om lekke ballen te repareren en snel geleverd.
Goede prijs en snelle levering top
Meest chille trui die je kan kopen.
Via internet bestelling gedaan. Direct af te halen en prettig meegedacht. Fijne ontvangst.
Snelle levering, goede spullen.
Op 16 december heb ik een basketbal outfit besteld en betaald, nu, op 7 januari nog steeds geen reactie van kwd
Snelle afhandeling van de bestelling en zelfs in de kersttijd snelle bezorging.
Prima prijs/kwaliteit verhouding en snelle levering.
For all intents and purposes, I liked their clothes when I was new to the brand. However, as you use their clothes for up to a month and longer; you start to see exactly how bad the durability is. All the reflective and iridescent jackets I bought from KWD have got pores and random marks in them after a month of use, especially the nylon jacket I bought, it started shedding apart in normal light rain (and if you live in the UK, you see a lot of rain) even the polyester jacket was like that (ex. the shedding). In short - if you want a reflective jacket - the last place you want to buy from is KWD. However bad durability on the reflective jackets isn't the reason for the 2 stars; it's the customer service. It's slow, it's tedious and by the time you bring the CS team to a conclusive result, you get given a subpar outcome. To better explain, I give you my situation: I buy a jacket in the wrong size, I return it for an exchange, the exchange never happens after waiting 2 weeks, I email CS and they say sorry we're having difficulties sending out order (or some bs like that) so we'll "refund you" (remember these 2 words) and you can buy again in the right size. I re-order in advance of the refund (i must commend myself for that) as there's a black Friday sale and so get the same jacket for cheaper, but after waiting 2 weeks still no refund, I contact CS who say we'll send a message to the bank to check and reconfirm the refund so you need to wait longer, I wait and still nothing so contact CS who infer (they don't say it directly but this is the gist:) they never received my order in the first place and want the tracking number, I'm livid at being accused (me just inferring they don't want to give me a refund and just have been playing me for past month) and not only do I fish out the tracking number but also phone CollectPlus (I returned parcel via them) who confirm that they received the parcel on 15/11/2019 and sent it back to KWD returns on 21/11/2019 (so CS was taking the mickey, either that or they got embezzled by an employee), at this point (it's the 30/12/2019) they decide they'll give the actual refund in 5 days time, I wait 7 days for it and then see cash inflow of MOST of the cash (not all of it, it's £2.50 less) and then decided enough of this emailing bs (they wasted 2 months of my time due to back and forth emailing that took DAYS for them to respond). I phone them up directly (however I have to wait for 4 minutes till I'm connected to CS). I throw away all the gentlemanly words I used when emailing them and pull out all my roadman language and fully get rude to the guy on the phone, he tells me the £2.50 not refunded is the costs for the delivery, I say I wanted an exchange your company decided(!) to refund me, if you can't do anything about it, then forward me to your manager. The guy refuses to forward me and ends the call leaving me sour. I'm writing this review following that call, my comrades opt for Tommy Hilfiger, Levi's or Calvin Klein, KWD simply isn't worth the trouble and hassle.
