186 Torrington Avenue, CV4 9AJ, Coventry, GB
Kite Packaging Group is an employee-owned business and the UK premier supplier of packaging. www.kitepackaging.co.uk is the online arm of our business and aims to offer a great range of products, unbeaten prices and excellent usability for customers. With over 2,500 packaging products in the growing range and customised product services, we are confident we can provide you with the right product for your packaging needs. Customers can benefit from fantastic bulk discount, online credit account facilities and help and advice from our dedicated expert team – we are passionate about giving unrivalled customer service and value and stand by the company ethos that - “customer satisfaction matters so much more when you own the business”
Great everytime
Excellent service, with a quick delivery
I'm so happy I found this company. The bags are very good quality and I received them a couple of days after I ordered them
I've been using Kite for years and the service has always been excellent. Today I placed an order, realised I'd made a mistake, and within 2 minutes(!) of emailing it I received a call to give me options about how they could fix my mistake. Very impressive.
Great product, realistically priced and delivered quickly. 5 Stars everytime
EASY TO USE AND PROMPT DELIVEREY
Good boxes, good packaging
Quick and reliable service
The boxes arrived damaged. There was no outer packaging. They were wrapped in a clear wrapping film. The boxes are not sturdy enough to post a poster in them. A round milling tube had to be inserted to protect prints otherwise they get smashed but Evri. Still cheaper than using Royal mail shipping.
Brilliant service and goods
Good boxes at good prices ordered twice now and both times been ok. Would be nice to be able to get samples of a few sizes though before ordering to see which best meets needs, was just refused when asked.
So pleased that I know about this company! My delivery of bags, boxes and hive wrapping arrived the day after I placed my order 😊 Everything was well packaged, very competitively priced and most importantly- great quality. Great customer service. Highly recommend 😊
Used kite packing before always good products and fast delivery
Competitive cost with excellent delivery as usual. Simple but intuitive website to find what you need.
Impressed by quick service
The boxes were of the quality we expected, and they arrived promptly.
Great boxes, and a really good quality tape dispenser at a really low price. Delivered quickly. Definitely recommend.
I intended to update my delivery address before placing the order but didn’t realise I was only changing the billing address instead. While the option and notification exist, the user journey is poorly designed. A fundamental User Experience principle is that if user errors occur, the user journey should improve — not blame the user and take no responsibility. Unfortunately, Kite does not adhere to this principle. I was willing to reorder at my own expense, acknowledging my part in the error, yet they refused to cover the delivery costs for their part in the poor UX design. Disappointed to have wasted my money due to their flawed UX. User Experience and Customer Service aside, their products and their prices are very good.
Cara was extremely helpful when I called to place an order for packaging. Worked through the whole order on the phone and goods arrived a couple days later. Thanks again!
quick delivery. Very helpful with samples and guidance will certainly use again
