Company Details

Amazon KDP does not deserve one star! They are criminals! Their customer service is horrible. They made money off my books during the holiday season and right afterwards, they terminated my account without providing an explanation as to why. I did not make money but they did! Stole my royalties and continued to try to charge my credit card for ads after they terminated my account. I would never recommend them to anybody trying to publish their book. Horrible!

WARNING! WARNING! WARNING! STAY AWAY AT ALL COSTS! DO NOT TRUST KDP THEY ARE THIEVES!!!!! KDP does not value you as a customer, do not publish with them as they have non-existent customer service, it's just bots responding and they have now removed the option to call too. Out of nowhere, they suspended my book and account for a supposed violation that they will offer me no reason for. SO THEY GET TO KEEP ALL ROYALTIES!!! KDP ARE THIEVES!! I have emailed several times asking for my right to know why as the book was up for a year without issue yet somehow now the bots have deemed it a violation! ANY OF THE 5-STAR REVIEWS ARE WRITTEN BY KDP, THEY ARE TOTAL LIES. SELF-PUBLISHERS HAVE WRITTEN REVIEWS WITH SIMILAR EXPERIENCE TO MINE..THESE ARE THE TRUTH. BOYCOTT KDP..THEY OWN INGRAM SPARK TO SO AVOID AT ALL COSTS TOO.

I tried to get on my KDP account and found it was closed. I don't know why it was closed and I can't contact anyone to find out why or if it is possible to have it reopened. I tried contacting KDP Amazon through their contact information, but after several months of repeated attempts and waiting for nearly six months, I am angry. I was told there was a contact phone number if you hit the button that says you need more help, but I never found a phone number. My fingers are tired of typing in their forms and receiving no answers. I can't get copies of my books, nor can I check on them, because nothing is available when your account has been closed. I feel my books have been stolen, especially when I found my book on another website, but they are being sold by someone else. I want my books back from Amazon KDP, and copies of the books so I can sell them independently. I doubt this will get anyone's reply to my inquiries, but hopefully, someone else won't be duped by them.

Quick response time. Kind and patient customer support.

To everyone who has an issue with royalty payments you can set up a virtual USD account with WISE (transferwise before) that helped resolve the payment issue for me. Good luck

The experience with this company was an overall positive one. The process was incredibly simple with quick response times and an organized workflow. They took all my ideas on board and transformed them into a creative ebook. Their writers and designers are easily able to bring your ideas to life in a modern and eye catching way.

I cannot say enough how pleased I am with the quality of their service. The publishing team was extremely detailed oriented and took the time to ensure I was completely satisfied with the completed work. They proposed great ideas for formatting my book that enhanced the message I wanted to share. They also provide invaluable advice regarding how best to market my book. In addition to providing high quality services they also saved my money and time. They worked effectively with my timeline and provided excellent customer service.

I'm so glad I found them! After talking to few ghostwriting companies, I decided to go with their team. They perfectly captured the mood and atmosphere of each chapter and scene and it reads as if I wrote it myself. Their accuracy and innovative skills definitely gave the book a unique voice. I am now confident that my story will shine and make a huge impact, thanks to them!

Do not deal with KDP Amazon they are scammers and thieves and will block you out of your account and steal your books. They don't send you your royalty money. It's been 3 years my books have been with them and I've only received $31. I have 10 books listed on the kdb account. They've blocked me out of my account will not allow access any longer. New authors my best advice to you is to find another publisher even if it cost you because in the long run it's going to cost you at the end. They will steal your manuscript and you're money! Beware!

The expertise and professionalism they brought to my book was exceptional. I am thrilled with the results. They flow of the story has improved, the characters seem more clear and the transition are smoother. Even the dialogue is more dire and realistic. I am so thankful because the quality work of these ghostwriters has certainly exceeded my expectations.

I am pleased with what I got after using kdp amazon publishing services. The writers were extremely knowledgeable and had a compelling command of the written language. Their writing was so excellent that it perfectly conveyed the excitement and tone I intended for my book. Each and every sentence is written with a level of professionalism that provides the impression that the writers actually cared about the caliber of the work they have done.