473 Business Loop, 83448, Sugar City, US
Don’t order from here. I did not realize that the metal is just painted steel. The photos on their instagram look like real brass but are not. Even the names of their color choices are called “aged brass” and “light brass” insinuating that they are in fact brass. I ordered. A 2 shelf unit for over $1200 and was so disappointed when it came in and I realize it was just painted a sparkly gold. For $1200 it should be real brass. I packaged it back up just as it came with much care and they received it just fine, as they told me they were accepting the return. Only to then turn around and say they will return 85% of the metal unit and 0% of the glass which apparently makes up over $400 of the piece. Just a joke. Horrible customer service and purposely deceiving names of the color selection to make it seem more luxurious than it is. I ended up ordering a real brass unit from Soil and Oak for the same price, better customer service and a small business. So many better options on Etsy, save your time and money.
This is my second time working with Iron Abode and I can't say enough good things about the people and the product!
The ordering process was seamless, the customer service was amazing and the directions to install were spot on! Overall had an incredible experience working with Iron Abode and could not be happier!
