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I still think people have to be careful in the health space. I got sick with indigestion and almost a detox feeling when I drank the water. My concern also is how does mold not grow in the lid? Always remember just because companies and influencers promote products they don't always work for everyone.

Great product!

I’ve had my triton sport bottle for less than 3 weeks.. and it’s leaking like a broken dam. I have not misused it, have not exposed it to any harsh conditions, and allow nobody else to use it. Yesterday, July 7 2024 it worked great.. today July 8 2024 it starts pouring water out as soon as it’s flipped upside down ! I paid good money for this product, and for it to only last 2-3 weeks is unacceptable !

This company was very communicative, and their support was excellent. I called them with an issue that I had. And they sent me out a new bottle nearly right away. I'm very happy with the service I received!

The service was good and professional. The message I send to customer service is answered quickly and factually within about 24 hours. I like this company. Their website was clunky and easy to use. All the necessary information was easily found. Trusted store.

easy communication seamless

This has been the fastest and best customer service i have received in a long time. I had an issue and IonBottles went above and beyond to resolve my issue. This has created huge confidence in this brand for me.

f. horrible company. zero customer support. They jerk you around so that you must put in a credit card dispute. I purchased 2 bottles, and one was put together wrong. I sent them pics, and just asked for a replacement, but no. They are useless, their customer support # just hangs up, so they suck royally.!!!!!!

Satisfied with the customer service i got from Franz. The processed was so quick. Enjoying my ionbottles pitcher.

I purchased both the Original and the Pro to have one at home and work. I prefer the self clean function of the Pro but both are great. The instructions that come with the Original are actually meant for the Pro but I didn’t know that at the time. I emailed the company and got a quick and courteous response with an apology for the confusion. My bottles both work great and hold a charge all week. Ionbottles are great to work with and are super helpful when you have questions. I haven’t identified any benefits but trust the science.

Awesome working with Francz and team! Very helpful and went above and beyond for me.

Representative listened to my concerns and came up with a fair solution.

Loving my new Ion bottle. Notice a change in resting heart rate within the first week of drinking 80 ounces of water per day. Will look forwarded to blood work testing after a few months.

Ordering process was simple and was delivered through USPS and tracking updates provided. The white seal that is on the bottom of the bottle has had to be adjusted a few times because there were small leaks (on both our bottles) but working well after that. Too soon for any benefits yet, other than encouraging us to drink even more water.

I'm really surprised about the customers service. I receive the IONBottles and something was wrong with the bottle. I contact the company and explain whats happen, without any questions they send me a new one. The shipping was fast. I highly recommend this products not only because the products and the water is fantastic but also because I'm myself a business owner. When you stand behind your clients like IONBottles he say a lot about the products. Thank you again.

Had a (probably common) question about my new ionPro. Sherwin T, responded quickly to my question with knowledge and courtesy. Good man!! Thanks, bud!!

Accidentally broke the lid to my bottle and reached out to customer service about buying a new lid. Customer service replaced the whole bottle. Excellent customer service and have enjoyed the product.

Disappointed in the delivery time and constant delays. I've received a vast amount of emails on how to use my bottle and how great it is but I don't even have it yet.

Although I haven't had an opportunity yet to use my Ion bottle and evaluate how it has benefited my health, the help I received from customer service has been wonderful. I had to contact customer service when I had a problem with my order. Within minutes of emailing them I received a response, and they quickly let me know they are sending out a replacement item. The very next day I received another message saying they were preparing to ship. The person was very nice and worked quickly to help me. I'm putting the Ion bottles on my list for future gifts. Highly recommend this company.

Very great product. Also i want to give the service lots of respect! I always had good contact with the company! I am from belgium en never had troubles with anything. Thank you!