The Old Chapel Chester Street, S40 1DN, London, GB
Absolutely delighted with my new panel heating system from the Infrared Group. Dan was great and ensured the initial consultation and installation went as smooth as possible. Dan worked hard to sort out some issues I had with my logo image and took the time to recreate my brand logo to be printed on one of the panels. at the fitters Jack & Sam were also great, tidy and efficient. The heaters themselves have made such a difference to what is an old and very cold property. Could not fault any of it!! Thanks guys!!
Very pleased with new panels arrived promptly and very easy to install, impressed with the precision and ease of operation, I hope they stand the test of time.
After much searching for a replacement heating system for our 40 year old electric storage heaters we came across the Infrared Group and their amazing panel heaters. Living in a property with no gas supply we explored the options of heat pump installation, oil central heating, electric radiators and new storage heaters, but all systems were too costly. I contacted Infrared Group having seen their advertising on Facebook and initially spoke with Arron, who explained about their heating system. I was impressed and arranged for them to visit us. Daniel, another member of their team arrived and provided us with a full explanation and demonstration of how it could be the solution to solving our heating issues. Daniel was amazing, knowledgeable, informative and proud of the system he was showing us. The cost was significantly less than than other forms of heating and backed with a 10 year warranty and 7 day per week support. We are excited to have the system installed within the next couple of weeks
We were impressed by the professionalism and knowledge of Daniel, he explained to us how far infrared works, benefits and efficiency. Great presentation
I have tried different companies companies and this was the best . Very responsive and always available to answer questions They looked after me very well. Dan was amazing. Came in time and well organised. Even after he left he was available on the phone all the times. Answered all my questions and we very patient The price is very competitive and their products is excellent I will get them again if I need any heating done Dan was also happy to apply decent discount and gave me all the right advice They are very quick and fit your job in no time
Now that the winter is here I've been able to test these FIR heaters. They are wonderful. So easy to programme and so cheap to run. I would definitely recommend this company to anyone as they answer all my queries. Thank you Nathan and your installers at infraredgroup.co.uk
I have now purchased 8 panels from this company to make best use of my battery storage on my solar panels. Aaron was helpful from the outset and assessed each space for the heater required. I am very pleased with the outcome and the efficiencies I can now enjoy. They are slim, easy to use, unobtrusive and get many compliments from visitors. The customer service offered by this company and Aaron in particular is second to none. So pleased that I used a local company who clearly understand how to treat their customers
To buy expensive heater I would expect customer service to reply on my query. I do not recommend.
What a great company to deal with.:-helpful, knowledgeable, excellent customer service and efficient. I have just replaced my calor gas heaters in my boarding cattery with 6 x 350w programable panels which were quick and easy to install and program. Result is a stable easy to maintain temperature with no condensation so I don’t have to run anymore dehumidifiers so that saving will pay too run 2 of the panels and the cost of gas more than covers the running cost of the other 4 panels so savings all around I’m so happy I’ve ordered another 5 panels for my other building. Many thanks for your help and support.
The company was very helpful and not pushy. When they installed the panels they didn’t leave a mess. The panels have made such a difference to our house in such a short time. Highly recommend to anyone who wishes to have a warm house and new technology
This really has been so good - SO helpful. I was rather slow picking up the programming procedure but Aaron was absolutely brilliant; kind, patient and wonderfully understanding. Thank you for the assurance I can ask as often as I need. The ceiling panel heaters are brilliant and the company perfectly matched. Thank you for your patience and expertise. 😊
Infrared group I dealt with Michael at infrared group a few months back and cannot thank him and the team enough, I myself struggle with technology and English isn’t my first language I really thought I’d have a few issues but Michael and the team really helped me through everything almost like a step by step guide. Michael and the team sat down with me and was very patient, I have been using their heaters for while now and can’t express enough how much warmer and cheaper they are, I bought one of their smallest models and cannot believe the difference, I am looking forward to hopefully working with them again as they were a delight to speak to. I myself personally don’t normally review but it would have felt wrong to not give props to these guys for the professionalism and patience they have shown me. Once again thank you infrared group.
I bought my first panel off Infrared Group just over a year ago and since then I have wanted to get the whole house done but it was just finding the time to do so. I thought i would pop into the showroom to look at finishing my house with infrared (the showroom is incredible btw) i got an amazing deal for being a repeat customer and buying a further 6 panels which i could not be more happy with. great service - great after sales care and an all round amazing product! ps i love the photo panel of my dogs. thanks guys!
We are so pleased! Arron from Infrared group came and fitted 4 infrared heating panels in our 2 bed home. One 700w NRG panel on the ceiling in our living room, another in the kitchen, and 2 350w NRG panels in our children’s bedrooms. We are so pleased we decided to choose the infrared route, we didn’t know much about it before speaking with Aaron over the phone, he was so transparent and explained all the options available to us and worked out what wattage we needed to heat our rooms. As soon as the panels are turned on we can feel the heat straight away and we never leave them on for long! Very friendly service and a quick and neat job. Thanks infrared group!!
The panel was slim and lightweight, making it perfect to replace old and broken heaters.
Great product great service had 2 lots of heaters separate orders Would recommend
Great service from start to finish. I had never heard of infrared heating before. I have explored the option of getting an air source heat pump, but have been put off by hearing many horror stories. After speaking with a specialist at Infrared, they guided me through the alternative options available. Everything was very simple and straight forward and they managed to get my panels installed the following week. I have had the panels in for 2 months now and have already seen my energy bills drop. I went for ceiling mounted panels and some custom image panels throughout the house. The printing on the panels was amazing and I am looking to place another order on my loft conversion. Thanks again Aaron.
"I have had an amazing experience with Infrared Group and Nathan. We hired them for underfloor heating and the final result was superb. Throughout the process, they treated us with respect and kept us informed of any changes. Nathan was dedicated to ensuring that we were happy with the end finish and we really appreciated the personal touch he added to his work. I highly recommend Infrared Group and will definitely use their services again in the future."
Very polite service , pleased with the quality of the product , and now saving money on heating bill
I recently had a successful job completed by Infrared Group, and I couldn't be happier with the results. The custom panels they installed have not only left my rooms looking great but also perform exceptionally well. They blend seamlessly into the decor, and you can hardly tell they're heaters. Since the installation, our energy bills have significantly decreased, and the rooms heat up much faster. Daniel Sidebottom was a pleasure to work with throughout the entire process, making it a seamless and enjoyable experience from start to finish. I highly recommend Infrared Group for their outstanding service and efficient heating solutions.
