Company

iLikeLogCabins

PO Box 1515, MK43 6AR, Bedford, GB

About iLikeLogCabins

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Dave Hall 12 October 2017, 02:10

The customer service was great also, I asked them all kinds of questions about their Cabins and they reassured me that I would be receiving only the highest quality for the type of Cabin wanted. Turned up on time and once put together it looked fantastic. Overall I am 100% satisfied with the service.

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Kay 11 October 2017, 02:01

Great experience with this company, knowledgeable and friendly staff

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Michelle Thompson 11 October 2017, 01:59

Ordered my cabin with this company, excellent customer service from start to finish, would highly recommend

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Graham T 10 October 2017, 16:41

Great Bespoke Log Cabin - they made it to order. I order some special bio folding doors - which meant a extra couple of weeks for them to come. The cabin was built without the doors then the install team came and fitted them 2 weeks later. This was not too much of a problem as I wanted to fit my hot tub! Looks great. Thank you Simon for all your hard work.

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Robert Watson 08 September 2017, 18:30

My log cabin was delivered 3 weeks ago today. On unpacking, the delivery driver noticed one piece was badly damaged and unusable. He said it looked like fork lift damage. He took a photo and immediately reported it. I also emailed to report it the following day. Two days later while unpacking the remainder and with the cabin over half built, I found a further damaged piece and immediately reported it. I was assured that the damaged parts would be replaced. Despite having chased them a number of times, I have been fobbed off with, "we will let you know when we have a delivery date". After a final straw email last night I today received the following response: "Thank you for your email. I apologise in the delay in getting your replacement parts out to you. The cabin parts have to be manufactured and this is why there has been a delay. As soon as we have a date we will be in contact with yourself to arrange this". After three weeks, I am no further forward. Without stating the obvious, if it has to be manufactured, manufacture it! I have a half built log cabin that I paid £5,500 for which is open to the elements and has been for 3 weeks. I am completely disappointed with the after sales service and would never use or recommend this company to anyone.

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Krissy 25 August 2017, 20:40

Ordered a Bespoke log cabin, called to book delivery and install after about a month, I must say this is great they are coming back to fit my doors after I have treated it and moved my large items in. Well worth thanks very much ilikelogcabins I admit I certainly do.

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Kate Turnell 23 August 2017, 19:36

Little delay in letting us know when it was being delivered but all sorted very quickly

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John Bruce 14 August 2017, 14:49

Do not buy this .Very inferior materials roof boards don't fit felt is absolutel rubbish THE DOORS ARE TWISTED BEFORE YOU EVEN HANG THEM and the hinges eventually crack the wood I spent £700 rectifying faults

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Charlie Mann 13 July 2017, 20:27

Fast, Professional and Excellent customer service. Highly recommended.

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linda 28 September 2016, 22:10

I've always spoken to helpful, friendly people when phoning iLikeLogCabins BUT that doesn't alter the fact that my cabin is way overdue and now I'm being told it'll probably be delivered on the 8th October? I ordered it on 15th August.. The 8th October will make it 54 days wait!!! What happened to 28 days delivery, which is what they are advertising their delivery time is. 54 days? now that is not good enough especially as we've paid out around £4000.00 for our cabin and roof shingles.. Even 54 days is not guaranteed..They tell me they'll "probably" have it in their warehouse by Wednesday, in which case delivery will be the following Saturday, 8th October..What happens if it isn't in their warehouse on Wednesday 5th? I am becoming more and more angry. !

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Linda 22 August 2016, 18:46

Well, so far so good with the service we've received whilst purchasing our garden cabin..Online it looks amazing. We've ordered a 3 x 4 44mm thickness cabin for longevity and soundproofing. We cannot wait to have it here with us and are getting the site ready as I type... Tic, tic, tic.... Will definately review again once we have our new addition here with us and hopefully upgrade my review to a 5 star once the building is on site.. So... I am the reviewer "Linda". After the long awaited cabin arrived and was constructed it has given my partner no end of pleasure. It's stong, robust and an absolute show stopper in our garden. It was a really frustrating wait but well worth it in the end. Everyone comments on how wonderful the cabin looks, we've painted it green with cream door and window frames. The guy next door wants one too now!!! Can't fault the quality, if you're thinking about getting one, I'd say, go for it...

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Frank Christos 22 July 2016, 16:21

good quality and value ,im very happy with net result.

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Jennifer Morgan 30 May 2016, 21:25

Superb assistance from a young man named Adam. We now await delivery and construction of our Yukon corner cabin.

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Laura Pagliaro 21 January 2016, 17:19

I used ilikelogcabins to build a cabin in my back garden which I use as a gym. They were extremely helpful the whole way through the process, they communicated well and helped me choose the perfect cabin to suit my needs. The cabin is really great quality and very sturdy, I am over the moon with it. I feel like it is great value for money and I would definitely recommend them to others.

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michael 05 October 2015, 20:10

They were very helpful up to the time I placed my order and paid for it. The order was missing a number of items.Every phone call I made was met with a recorded message saying how busy they were. I then sent them repeated Emails about the missing items. These were never replied to. To me their treatment of complaints is totally unacceptable and I would never deal with them again'. Todate I have still not heard from them and I have had the missing items manufactured in order to complete the build of my log cabin.

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Richard Frampton 02 October 2015, 14:02

The initial sales support was great to help me chose the right options and once arranged the delivery was on time. Construction took a few hours and now I have a very worthy Man Cave !

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Barbara Evans 13 April 2015, 14:46

Sales were very helpful in advising me and communication was good.

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Simone Wilkinson 04 February 2015, 09:37

The sales person Surinder was really helpful. He did not rush me into a sale but was careful in helping me think through the best options for me. He was efficient and sent information through on the email. If the delivery and build is as good I would give this company the highest rating. Surinder did a great job and I found him to be knowledgable and reassuring.

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Simon 04 November 2014, 05:43

Purchased a great cabin/man cave. Spoke to a salesman I gave over the space I had and next thing I know I had ordered a cabin made for me based on what we found on the site we also went with the installation and to my amazement it was delivered and erected on the same day. My neighbours and friends are well jealous of me, can't wait for my man cave warming party.

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Richard 01 November 2014, 02:19

After clearing space in the garden my new 'Man Cave' arrived and was well crafted, very well assembled and a wonderful retreat ! Home to my Beer fridge, Xbox and 50" LED the perfect retreat for sporting occasions, friends and when I'm turfed out of the house by her indoors! I have no hesitation in recommending iLikeLogCabins to my friends who are now quite envious !