, , Commerce, US
Hyperlite is a factory-based distributor of LED lights , with over ten years' experience in developing, manufacturing and selling LED lights and LED appliance. We have won a good reputation as one of the best and largest LED lighting suppliers in America with high-quality products and good service. Our goal is to be at the forefront of 21st-century LED lighting technology by dedicating to introducing higher quality, superbly designed LED lights to the American market. VIEW STORE HIGH BAY LIGHTS HEX GARAGE LIGHTS DESIGN SERVICES CONTACT US
Just installed my hyper lights in our new barndaminium. They ere fantastic light We have three on dimmers and 3 on regular switches. They are 17 ft high and do an amazing job.
Lights work great seem to be high quality packaged very well have them in service quick order process
Every time I emailed hyperlite with a question they responded VERY fast. I think every time it was within 15 minutes, which was crazy to me. Now for the lights. WOW. I got 10 150w lights in my 40x60x16 shop and it’s LIT up. I have zero complaints and would recommend these lights to anyone!
I'm very pleased with the purchase. Fast delivery, well made and good value.
I have installed two units to replace existing outside lights and both took me about 30 minutes each. Lighting is good. I like the fact that the light is on a swing hinge. Only complaint is the silicone gasket gets stretched out so I had to cut it to shorten it to fit in the groove but not a big deal.
Customer service was so nice & helpful. Ordering online was easy with fast delivery.
Returning items is IMPOSSIBLE. We mistakenly ordered 100Watt lights (due to website bouncing back to previous pages) and meant to order 150Watt lights. I have contacted customer service 3 times (they will not allow you to speak with a supervisor) and followed their return policies. I have emailed pictures showing our un-used, un-damages products and emailed a letter stating our items and reasons for the returns. The Company states returns MUST be within 30 days of receipt. They make this impossible. After 3 contacts with customer service (over 1 1/2 weeks time, I was told it would take 2 weeks for me to receive an emailed return receipt for the items to be returned. I am now waiting as the days tick by. THIS IS NOT GOOD CUSTOMER SERVICE. I DON'T RECOMMEND THIS COMPANY if you are looking to buy garage or shop lights.
I ordered a pair of lights but they are bigger than expected. I emailed the company in order to return them. I was told it would take 1 - 2 weeks to get a label. I have waited for 2 weeks for a return label and I still have not received one. Not sure why it takes so long to get a label?
I am the cheif pruchasing agent for my school district lighting. My experience has been flawless. They have reacted quickly to resolve any problems. The lights themself are high quility. Hyperlite is my go-to source.
After contacting customer service to change my physical address, the lights I purchased were sent to the wrong address With this being a small order ($400.00) it does not seem to be very important that my order went to a address 50 miles from my home. I am a little disappointed in how this was handled, the customer service person (Susie) wanted me to arrange to have the lights returned…… I had to drive 100 miles to go and pick up my purchase, I am not real happy about that!
Very easy to put in my shop love them
Ordered 4 lights for my 3 car garage. Very bright lights. 4 light's give my garage great lighting.
Your shipping is awful ordered 6 lights that come in the 3 different shipments. By 2 different carriers customer service said oh well at least you got them and it was warehouse fault. Would not recommend your company
I order a light on 3/22/2003 and it’s been a week and still I haven’t get a time of arrival.. I sent an e-mail asking how long it will take and their answer was that the sent the order to the carrier.. but still no time of arrival.. really bad service
I order 5 fixtures on the 22nd. My card was charged and Hyperlite has been paid in full. The lights were in stock. They have not shipped yet and order still shows processing. I’ve chatted and emailed with no resolution. This happened on my last order. Great product. Order fulfillment and shipping suck.
very fast shipping. great lights. very happy with my purchase. will be buying more in the future for my other building on my farm.
They marked my order as potential fraud and even though I cleared it with bank and company I called several times they assured my order was going to ship, 4 days later I get an email saying they have to cancel my order and refused to process it!
Ordered Feb 22....still no shipping email....called 2 times get no where
No lights delivered.
Great product at great price. 6-100 Watt lights now installed around our house.
