Company Details

Heating & Cooling Group recently came out to a fault on my boiler. From the lady who returned my call to Jack the engineer who attended, they were both friendly, helpful and efficient. Jack was very knowledgeable about the boiler that we have and patiently answered all my questions; he arrived when he said he would and he was respectful of our property and cleaned up after himself. I would definitely recommend Heating & Cooling and wouldn’t hesitate to use their services again.

I have recently used Heating & Cooling Group to repair a number of issues with my aging boiler. Jack visited our property to diagnose the problems and was very professional from the outset. Once given the approval to proceed Jack carried out the work to a very high standard. On time, very tidy and extremely thorough. I would happily recommend Jack and shall use these guys to resolve any future issues or help with any further requirements.

Jack and Danny were brilliant from the outset. Jack came to quote and was very realistic about the work we needed doing, but nothing was too much trouble. We had various bits of work done by Heating and Cooling after a nightmare job from a previous unrelated plumber, and Jack and Danny went above and beyond to rectify the issues and get everything up to a brilliant standard. Aside from always being on time and courteous, Jack and Danny also left every area extremely tidy. Quotes were sent through when they said they would be, we never needed to chase anything and we were kept up to date always. We will absolutely be using Heating & Cooling group again. Thank you so much!

We've used this company since Jan 2018 for annual services. On this recent service we also had a Hive thermostat installed. Jack was very helpful and efficient. He explained the product well and followed up with a phonecall a few days later to check everything was working well and answer any questions. Highly recommend this company

First class service in every way. Many thanks.

The engineer was helpful in his explanation and analysis of my boiler problem. He then fitted the required circuit board on the second visit and all was well, Thank you

Prompt and efficient service from beginning to end! Sharon as the first contact is friendly and always happy to help whatever the problem. Speedy booking of my boiler service last week, and engineer, Jack, arrived on time and carried out the work to a very high standard. I have also had cause to contact them in the case of emergencies in the past and cannot fault the service I received.

An engineer named Jack from heating and cooling serviced my boiler recently. He was really efficient tidy polite and friendly - highly recommended

I've been working with the company for many years and always found them helpful and efficient. they come on time and get the job done first time...Dean has handled our work the last few visits and we very much appreciate him and win fact asked for him when booking the service.

This is an outstanding firm. I have never found such a helpful, friendly team with first class skills and expertise. Sharon quickly and reassuringly reacts to queries and Danny and Dean in particular are exceptional in tracing problems - even once on Christmas Eve. This has been my experience over many years.

A really good experience, done the job in less time and money that other companies quote me. Very satisfied. Thank you

Quick response

Great experience from start to finish. New boiler was installed. Professional, polite and conscientious workers who took the time to fully explain everything. Highly recommend

I would recommend the Heating & Cooling Group without any hesitation. From the first point of contact by telephone they were polite, friendly and very efficient. Our boiler needed replacing we were given very good advice and the work was carried out very professionally and on time. Outstanding.

Brian visited us for our annual service via Jack. He also rectified the low pressure and when doing so we noticed a leak from an upstairs radiator. He managed to locate the leak by lifting the carpet and floorboard to discover mice had eaten through one of the connectors. The pressure increase had caused water to run down the wall. He changed the connector and left everything in very good order. Excellent service thank you!

Jack was very helpful when our boiler began to leak. Identified the problem and suggested most cost effective way to proceed He put a lot of personal time into it which is appreciated

Boiler service carried out thoroughly by your clearly experienced, trained technician. Additional comments and replies to my questions freely given. Came exactly at time arranged.

Jack was great, very helpful in identifying the issue and making my home safe. All was rectified and made safe in a short space of time, quote was very reasonable.

The appointment process was quick and easy with timing to suit. The engineer that came was professional and quick and did the job properly

First class office admin (Sharon) Experienced , thorough and helpful heating engineers