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When I ordered the pillow online, it was suggested that my pillow should be a soft pillow. However the staff at Headleveler called and suggested it be changed to a more firm pillow. Once it arrived, when I tried the firmer pillow in the plastic I couldn't get a good idea of how it would be. I slept on it without the plastic and unfortunately woke with a really sore neck and the pain in my neck lasted a week. I found that the pillow was too hard. I was hoping it would be more comfortable.

First, thank you Miss Désirée Robillard. Spot on, everything. After close to 2 months of use I can give a review. The 4 stars aren't 5 because of the import taxes and shipping. In no way related to the Headleveler, but this way I guess I can call the future customers to this point. To Portugal, it was 63€ for the shipping (but a record for delivery, took 5 days) and 75€ import taxes. Tryed it day one, as soon as it arrived (at around 16h00), I thought "they got it wrong, should be the higher one", but I was wrong. It is close to perfection. Been sleeping well, wake up rested, 5 to 8 hours of sleep is quite enough. So, thank you Headleveler, and again, thank you Miss Desiree for all (patience and expertise on the choice).

I LOVE this pillow. It has changed my life in just 2 weeks of use. I don’t wake with neck tension anymore. I don’t have tension headaches anymore. I will buy this pillow over and over again!! I wish I had learnt about it years ago! Thank you so much for designing and manufacturing this pillow!

Best sleep ever! I have been using Ortho-Cerv pillows for 20 years and is what I recommend to all my patients. My pillow goes with me wherever I go!

Unfortunately this was a $200 gamble. Testing with the plastic on isn't exactly realistic. I selected the number/ size using the tool provided, was contacted before delivery and was advised that the king size pillow is harder and they bumped me down a size. Unfortunately this pillow is way too hard and I'm always coming off of the pillow because my body is protecting itself. Now I'm out $200 and still don't have a supportive pillow. Big mistake.

Great service, amazing quality!

Excellent pillows! I have been selling them for many years with great patient reviews!

Excellent service

Desiree Robillard did an excellent work in providing me with sound advice in best pillow for my situation and was very courteous and professional. Thank you. Merci!

I have been using headleveler pillows for over 15 years and have been so impressed with their product. Their customer service was excellent. They go out of their way to make sure that you have ordered the correct item. My order was a gift and they checked past orders as well as personally contacting me to make sure I had the right size. Highly recommended, will not use another pillow.

Excellent ! Excellents oreillers, excellent service, livraison ultra-rapide !

What a wonderful product and service. Would definitely recommend it!!!

Good service. Followed up when i sent an email the morning after.

We have been using these pillows for many years, We have many patients show have improved sleep andthe product quality and service has been exceptional. Any question we have had regarding sizing and advise has been responded in a timely manor.

C'est ma deuxième achat. Le produit est toujours aussi performant et excellent. Le service a été très rapide. Je peux recommander fortement les oreillers d'Ortho-Cerv.

Outstanding quality! We are very happy with our purchase. I already see an improvement in my sleeping habits. Thank you!

Excellent ! Super service et produit

Excellent service, livraison rapide et produit d’excellente qualité.

very comfortable and easy to get used to

The pillow is not comfortable at all.