Company

Guernsey Post

Envoy House, La Vrangue, GY1 1AA, ST. PETER PORT, GG

About Guernsey Post

Guernsey Post is proud to provide reliable and postal services to the local community. As a trusted part of island life, we are committed to delivering solutions that meet the needs of our customers. Our newest service, myUKaddress, enables Guernsey residents to shop with UK retailers that don’t deliver to the island. Using a convenient hub in Portsmouth, we make it easy for customers to access their favourite shops. We also offer helpful online tools such as the Postcode Finder and Postage Calculator, designed to simplify your postal needs. Whether you’re sending a parcel, receiving goods, or looking for expert advice, our team is here to help every step of the way. At Guernsey Post, customer satisfaction is at the heart of everything we do. We pride ourselves on delivering exceptional service and staying connected to the community we serve. We’re always looking for ways to improve, and your feedback matters to us. If you’ve used our services, please take a moment to share your experience on Trustpilot—we’d love to hear from you!

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Joanne Klucznyk 06 February 2025, 01:31

I have just used the new service for the first time and it worked Fantastically. I ordered two large very heavy lamps and lamp shades from Sophie Allport. They arrived and look great ! And at a very reasonable rate of postage cost . Will definitely use again !!

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Adam Reed 16 January 2025, 22:23

I Have used the My UK Address a few times now between its launch and now and it has worked really well for me and it is simple to use. I even bought stuff from John Lewis which came from a reseller so wouldn’t deliver here and once it arrived I emailed GP Customer service to ask for a certificate of proof it had been shipped here which they did within a couple of hours, and I subsequently emailed it to JL and they have refunded me the VAT. So well done GP.

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D 03 January 2025, 14:57

Great idea! So glad we can finally shop at all the places that won’t send directly to us.

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Louise Smith 03 January 2025, 02:01

So far so good !

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Bryan Lean 01 January 2025, 04:14

Guernsey post provide a fantastic friendly service and the recent MyUKAddress development opens up new frontiers. I have nothing but praise for everything they do.

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Elizabeth Le 31 December 2024, 16:09

Brilliant service - opens a whole new world of shopping

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Tafadzwa Saratiel 28 December 2024, 15:34

I love this initiative from Guernsey Post they just opened the island up to enjoy shopping from shops they love without the cost of traveling

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Guest 28 December 2024, 05:29

I have now used this service several times since launch with a number of companies that will not ship directly to the island. Have received excellent service each time. Really appreciate receiving photos of the items received so that you can see how it has been delivered to the Portsmouth depot and allows you to confirm what has been received and the value of the items. Delivery to my home address has been great with the usual great service from our usual posties.

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Alison “Ali” 28 December 2024, 01:10

What a great option when companies won’t send to the island. I have used this option many times with great success. Easy payment service with photo so you can see which package is being sent. Quick service once paid. I have not had any issues with this method

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Nicholas Eley 27 December 2024, 23:02

Used this service for a Xmas present delivery, it works really well and once delivered to Portsmouth depot, you are in procession of your package in just days, will definitely use again.

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Jill Despres 23 December 2024, 15:33

A brilliant service. I have used it several times since it started and on each occasion the delivery was within days. The option to use PayPal would be great if possible.

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Peter 18 December 2024, 19:18

This works really well. I've had 2 packages delivered from companies that would not deliver direct to Guernsey. They both got here with only 1 or 2 days added once I'd confirmed what they were and paid the postage. Great idea, well done Guernsey Post.

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Nigel Moullin 18 December 2024, 07:36

I love this MyUKAddress. Was easy to register and git my address details straight away. I ordered something from Amazon which wouldn't be deliver to the Channel Islands. The item did fail to deliver to the drop off point a couple of times because of out of hours delivery, before I realised I could ask Amazon to deliver in normal working hours. You get an email from the Post Office with your delivery cost and a link to pay it. Very quick and easy to use. Well done Guernsey Post 👏

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Cara De 17 December 2024, 23:06

Such a simple straightforward process and I’ve used it half a dozen times in the last few weeks in the buildup to Christmas…. absolutely no complaints from me!

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TYLER QUINTAL 17 December 2024, 22:20

I recently had the opportunity to use MYUKadress, and I must say, their service is impressively straightforward and user-friendly. From start to finish, the process was seamless, making it an excellent choice for anyone in need of a UK address solution. What stood out to me the most was the simplicity of their platform. Signing up was quick and hassle-free, with clear instructions guiding me through each step. The interface is intuitive, even for those who may not be particularly tech-savvy. The service itself is efficient and reliable. Whether you're looking to receive parcels, letters, or manage your mail while abroad, MYUKadress delivers exactly what they promise without unnecessary complications. Their communication is excellent, providing timely notifications and updates that keep you informed about your deliveries. Another highlight is their customer support. Whenever I had questions, their team was responsive and helpful, making sure I felt confident and cared for throughout the process. In short, MYUKadress combines ease of use with outstanding reliability, making it a top-notch service. I highly recommend it to anyone who values convenience and efficiency in managing their UK mailing needs.

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Janette Riley 17 December 2024, 20:51

Excellent service and very helpful when I had to query something. Only problem I experienced was that my UK address was too long (more than 30 characters). With difficulty I managed to condense it by removing punctuation and abbreviating words. Fortunately it worked! Will definitely use this service again.

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Mark 17 December 2024, 20:37

Uk address great for special parts tools some retailers won't send to Guernsey. However should be able to incorporate my ebox but customers service should be able to link which would help me and help post office saving deliver times

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Catherine 17 December 2024, 20:33

An amazing service by Guernsey Post. Reliable, helpful and stress free. A very easy system to use: This has been a long overdue for Guernsey residents.

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leslie 04 October 2024, 20:12

Outstanding service ! 3 parcels with mixed up addresses all delivered to the correct place. very impressed

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Fiona Roberts 06 March 2022, 00:21

The picture of freesias is horrendously misleading. Two wimpy bunches arrived. Very poor value for money. I would not shop here again.