Company Details

I purchased a Hotbox Shilton 2.2kW Electric Greenhouse Heater from Greenhouse Warehouse and put it in our Greenhouse on a low setting. When the weather got colder we started to get regular power outages in the house where the main RCD in our fusebox was tripping out. After investigation I found that it was the heater causing this. What was happening was that a fine, metallic dust was coming off of the element when in use. This dust, being metallic, was getting on the power contacts in the unit and causing an earth loop tripping the RCD. The amount of powder was a LOT. My electrician told me that is unit was dangerous as the dust, being conducting could be lethal if it got wet (it was laying all over the floor) and was stepped on. Given than the user of this greenhouse is my 87 year old mother-in-law, who would never have seen the powder, the potential of this to be dangerous is huge! I contacted Greenhouse Warehouse as soon as we realised what the problem was, but its been a month and still no reply. I'm very unhappy with both the product itself (it being potentially lethal) and the post sales support from Greenhouse Warehouse. If they read this I would be very happy to (finally) hear from them.

The website made it simple to find what I wanted and order it, it was delivered quickly and in good condition. It arrived in good condition and was easy to fit. Would defiantly use this company again.

One of the easiest on-line buying experiences ever. 1. Find the product you want? No Problem 2. Great value Prices. 3. Place Order and choose delivery date. 4. Pay 5. Delivery date and time arrive and so do goods. Everything works as it should, great products, great prices, great service. No problems.

I have replaced the venerable panes of glass in my greenhouse with 4mm twin wall. Now ore flexible than glass and no more broken panes. Thanks for the prompt service.

Web site charged me twice for my order, only picked up from my bank statement!

ordered plastic 6x8 greenhouse two years ago. good product as replacement for broken glass in storms also got extra clips this year dec 2013 prompt and friendly on phone

I needed some spares for my greenhouse after the recent winds. I found the items online ( only small parts but necessary to hang the door!) ordered them and they were delivered very quickly. Door rehung- success!

I searched the web for replacement greenhouse glass. Greenhouse Warehouse came up as competitively priced with fast delivery. I've used them a couple of times and received good service and will use them in the future.

great service order came quicker than forecast - prices could be cheaper though

Ordered some parts we needed, was concerned as never used before, however service was prompt and parts arrived quickly and ok.

Order received with 1 day from ordering. Very pleased with service

Ordered after Christmas 2013 - delivery promised after new year, which was fine. Goods actually arrived before end of 2013.

I ordered the items before Christmas and they arrived much faster than I was expecting given the season. .The whole transaction was painless and the web site very accommodating.

Due to all the high winds recently I had used my last sheet of polycarb for the greenhouse & needed spares urgently. No worries, although it was a very busy time just before Christmas I placed my order & within a couple of days I received the polycarb. I wouldnt go anywhere else, the price, the packaging, the service is always the best, thank you

Great communication on phone, very informative and fast delivery of insulation.

The greenhouse door seal fitted well and does its job the price was good and overhaul no complaints

I was very pleased with the quick delivery of my order.

I required Greenhouse insulation quickly and despite the Christmas pressure on Sales and delivery the product arrived on time, intact and of the expected high standard.

Ordered this to go behind a cupboard standing in front of on an outside wall of the sitting room, to reduce condensation and mould. Like the thermostat, makes it very economical. It's working well so far, very pleased. Service and delivery were quick, no problems.

I ordered polycarbonate sheets and pvc end strips for my Gardman greenhouse to replace sheets which were blown away in the recent storms. My order arrived 2 days later and was well packed in protective wrap. The sheets fitted perfectly and I was able to complete the repair next morning. Excellent service, thanks