Company Details

They force you to use their preferred (Getting a kickback from, I am certain.) gateway that requires 3 months of business checking records to get approved. I was informed of this fact after I gave them the down payment for my site. After informing GoSite support that I did not have 3 months of business checking because this was a new venture. I was told they could not do anything about it and I would not be getting a refund. Since I felt like this was a case of them not being able to complete the service I requested, I asked to speak to someone who could make that request happen. I was told that they would bounce it off upper management. After 3 days, I was told this was a hard no. I am very disappointed and feel like they stole my money, since I was given nothing in return. Although, the more I think about it, I feel like I slipped out of a bad situation. Then, add unethical upper management with spines like a wet noodle, who will not speak to their customers directly, but hide behind the service techs, as being a pretty cheap lesson to learn. Furthermore, this entire time, I was never contacted by a developer nor was my site changed in any way.

I just want to commend the GoSite.com Team and Especially My Client Success Rep., Ms. Hailee Huffman, for their continued excellent care for both me and 'Our Businesses' + 'Public Benefit Corp. Websites...Thank You So Much Team GoSite!

Unbelievable customer service. Wow

A client contracted me to work on their website. The project should have been quick and painless, but instead, I spent hours troubleshooting a login issue with GoSite which took weeks to resolve. Unfortunately, their customer service isn't trained to handle website issues properly. I waited days only to be asked a fundamental question and was told I was probably creating the problem. For a block builder, the client's website performs well from an SEO perspective, but GoSite is limited, and customer service is terrible. *Edited* Edited to add that while the client's website performs well, it isn't great. In digging in further, GoSite makes it nearly impossible to make SEO improvements, with the most significant issue being site speed on mobile. Also, any technical questions go through a non-technical intermediary, which muddies the waters. As an example, the client's site speeds on mobile are painful. When I offered suggestions, I was told that the issue is that the website is slow on mobile because it has more than three pages. If this is a limitation of GoSite, this is a HUGE red flag. There are tons of sites on the internet that are over three pages and blazing fast on mobile. I don't know if the intermediary doesn't understand or if GoSite it's GoSite's reliance on Javascript. While you might be able to rank high using GoSite, you can never be number one in a competitive market with a mobile page speed as poor as GoSite is able to deliver for this client.

I love my website ithink it was exactly what i wanted. It descibes my business to a tee. It definitly motivated me to keep going.

Gosite has been the best thing that has ever happened to my business. My personal contact Jory has helped me from inception to where we are now. Gosite has integrated Thumbtack and my website and now people book online. I highly recommend Gosite

i wish i could rate 100 stars. ian welles was the best. ian took the time to walk me through the system so i could really understand the tools i need for my business. ian is very professional we need more people like him give this man a raise please. thank you ian welles an gosite

Hi Any One who out there looking for web stay away from this company Customer servies sucks i was 2 monuth befind on my bill then suspended my webite i asked them too help they nothing gosite wanted me too suscribe about paying then i frist stared what a rip off stay away from this comp[any

They made big promises but delivered very little. The 1st year was actually pretty good with them then when we went to sign on for a whole other year things went South; especially after we moved from one city to another. They kept debiting our account yet couldn't provide much service other than a hosted webpage, with issues. When we combined, they'd send us a link to whatever so they could pretend like they actually did something for us. Not even 6 months into this year we kept getting Spam emails and Spam text messages from people stating that we were infringing on their copyrighted materials that were on go site. Needless to say, we now do not have an webpage and they never cared to rectify the situation or answer for the claims. That's quite all right, because we paid $1600 for a brand new real website not hosted by anybody- our own personal website created just for us and catered just for us the way that we needed it to be. Full of things that go site could never do. I think we are better off not paying $90 a month for absolutely nothing and we don't get bombarded by fakes saying that we stole their cpoyrigted photo material. We use our own photos, thanks!

I am not a customer, judging from the reviews, I am glad I didn’t sign up. As anyone will tell you, a site with a plethora of 5 star reviews and just as many 1 star reviews is sketchy at best. I spoke with these people via chat to find out about pricing. The guy wanted all of my business and contact information up front. Of course, I refused and he balked as to whether or not he would provide the requested info. Nice tactic to get my phone, email, etc just to spam call and email as many of the negative reviewers stated. It is Likely many of the five star reviews are phony or bot generated.Buyer Beware.

I just started using the GoSite Platform for my wife's art studio business. The free version I picked first and everything was delivered as promise. We have already processed are first transaction through it. The ease of getting a payment from a customer was amazing. We are going to upgrade to the full suite.

Current customer- terrible service and very disappointed . I was really rooting for this business but it has been nothing but a complete nightmare. They have not delivered on one single promise or service they advertise. Mounds of mishandled commitments and poor follow through makes me regret my decision to work with this business. Going on 6 months and my account is still not fully set up and the listings (or lack thereof) is still missing a lot of my business information. Speaking with their support is pointless; they give more commitments but no follow through. Also, they speak to you with so little care, regard and concern; no empathy. You ask to speak to mgmt and are denied. Not the experience I was hoping to have or the service (or lack thereof) I expected to receive.

I was lied to by sales from the very start, there only reason for getting me to switch, was all based upon a lie. My secetery/fiance who backround was in Digital Marketing and writting content for websites, was apart of the whole proccess. There was not misunderstanding, they flat out lied , based the sale upon it, i got worse services than i did from local company i switcched from, for only slightly lower price.Stick with your current company if thinking about switching. You get what you pay for with them, and lies to go. Would never recomend or use again.

Everything moved well from the beginning up to the final set up of the platform. My tasks are now easy to follow and execute.

I love it. They are bringing us good quality customer who stay, unlike the other guys who charge you thousands of dollars and bring you only those customers others do not want. I love Payments, bookings and everything they have done for OurMaids, Inc. I know we can always do better, and they are working on it every day. Antonio V. Moreno, founder/CEO, Our Maids, Inc.

II am well pleased with the cohesive, unified services of Gosite. It is helping me grow my business by tagging me along into digital marketing. I’m glad I found Gosite. Thank you.

This group of people is phenomenal. From their Sales Team (Louie T.) who was kind and patient all throughout the initial stages of account sign-up / set-up, to their Implementation Team (Kristen) who actively listened to our needs and assisted warmly in the beginning stages of what was needed. But MOST NOTEWORTHY of ALL, to their Web Team leader (Nicholas Weber) who was remarkable all throughout the process - for his very timely responses and precise and immediate action to the changes needed. The service we received from Nick is unrivaled. The GoSite teams are exceptional. I wish I could think of a better superlative word to describe them because they truly deserve to be honored.

SCAM ALERT. This is a fraudulent company. do not give them your card information. notice you cant find public reviews of them. they are horrible. They stole my money and killed my site costing me thousands. They cannot build a real website. do not trust them at all. Gco Commercial Cleaning CEO -Derrick Grim

I joined gosite after the people had called me for three years asking , wait, begging me to join their service. I finally joined with a deal, I have been paying $99.00 per month and that is where it will stay throughout the length of my service with them. This would be fantastic if they could deliver what they promise. So far, I have had issues with the messenger system, and for the second time in about 3 months, I am not able to access my notifications. This is what this site is all about, letting me get back in contact with my potential customers. I am being blocked from seeing any of the information they sent me because the system is not working AGAIN. When the "professionals" spelled my secretaries last name wrong in her email account that they set up for her, it took over a week of trying and several messages with the correct spelling, They spelled it even more wrong than they did in the beginning. Then |I got a message telling me they would not do it because it is her personal email account. This is an email that I am supposed to be paying $5.00 per month for from gosite. They do not even care to look at what they are talking about before giving wrong information. My notifications were not working recently and I sent them a message telling them about it and that was supposed to be fixed along with the messaging system. Well now this morning, I click the notification bell and it does absolutely nothing. I am done wasting my money with these unprofessional people and will be searching pout a replacement for them. And this Clarisse person keeps telling me how good of a deal I am getting. Well let me tell you something Clarisse, No matter what I am paying, I am still not getting what you guys told me I would be getting. And that is good service. You personally have given me an attitude with your responses and snappy answers very much not being professional to me. So I now start to search for a replacement for this company and will not look back once I find one. I am very disappointed with gosite and its services. The people are unprofessional and I have had problems since day 1. Many promises, not as many results.

Great service reps and the work is nice. A Wise Decision LLC Manager