Company Details

As a first time customer - My questions were answered promptly and honestly - the purchase was delivered without delay..

I haven't received my order yet so why are you sending me this survey???

The ordered item was not delivered as scheduled. The customer service support is inefficient. Do not recommended the website for any purchase

I love this company! My only reservation is that when I asked for a quote via online chat, I had to eventually email the company for the quote; which then was extremely prompt. I think they just have a logistics problem with communicating across groups. Great company with solid products that hold up under heavy, continuous use. I would highly recommend them!

A company with excellent customer service and attention to detail

Great service Great beds Excellent customer relations Generous company

Excellent company- ordered 2 chairs, came really fast, no issues!

This was my first time buying from this company!!! I’m so glad I did the service was great and the shipping was so fast! Definitely recommend to anyone looking for something new to your store !!

I found the website easy to use and specifically liked the helpful staff on the pop up chat. The chat representative was able to match the right equipment to what I was specifically looking for. I was pleasantly surprised to receive a phone call that afternoon from the company owner to finalize the order. Although there was miscommunication regarding the model of treatment furniture I had wanted to order (the correct model was not accurately identified from the information that that the chat representative provided to the owner) the order was quickly placed and delivery was the following week. When the furniture arrived it was not the correct model I wanted, and it was my fault that I didn’t notice that on the invoice. There was good communication with the owner in which the correct treatment table was shipped to me. On the downside, the owner and I split the shipping costs for the correct table to be delivered, as I should have been more diligent with reviewing the invoice sent via email. Although the transaction wasn’t flawless, I felt the miscommunication was resolved. The product itself is wonderful. It is just what I needed for my private practice. The upholstery, mechanical parts and integrity of the piece is very good. Price was within my budget. Would I order this product again? Absolutely.

Everything from the first phone call to the delivery of my new exam chair was very good customer service. The product I bought is exactly what I was expecting. No disappointments.

While arrival was great - and shipping was fast - our item arrived with rust all over it and we had to clean it. It was a white treatment chair/bed so it was pretty gross.

Wonderful and easy to work with.

Jeff was wonderful from start to finish.

The ordering was easy. I had an issue online, but I called and the gentleman helped me get it processed. It was delivered within a week. Setup was surprisingly simple. The table and stool are very sturdy and professional looking. The price was great! Thank you!

Great experience-received order in 2 days! I will definitely order from Gifted Touch again.

My exam chairs were excellent and came early!

GiftedTouch is a new vendor. I have been pleasantly surprised by the outstanding support from the company. I recommend them highly.

Had an urgent need for the items ordered. I had low expectations for follow-through because of other companies I had dealt with. To my surprise, every aspect of my order is BETTER by far, than I had expected. Delivery is three days early... which is so important to me.

I called the day I received the chair - with issues. I was told I would receive a call back likely that day - it's been a week ago today! I didn't receive a call but I have received an email to fill out this review twice. I guess this is the only customer service this company really cares about. I received the with two 1/2 inch cuts in the bottom part of the seat, the electrical cord had mud caked all over it, I had thought that they didn't send the table paper holder but it ended up coming later in a separate shipment (which nothing stated), the chair came with a small stool (which did not have instructions). Not that it took a genius to put together but it would have been nice to have the instructions. I work in a medical office and have had others ask about the chair but cannot in good conscious recommend this since the company cannot be bothered to call its customers back. Apparently, once they have your money, that's all they care about.

I wasn't sure which spa table to buy, but the people at Gifted Touch were really helpful and I LOVE the new table! It came about a week after I placed the order fully assembled and it works perfectly. It is the nicest table in my spa now.