Company Details

Practical and helpful set up, useful and easy to use app and platform

Food Alert has been incredibly helpful in ensuring our compliance, and Alert65 is extremely useful. The team is friendly, always ready to assist with any questions, and the setup process was easy. Gina has been wonderful and very professional in providing information tailored to our needs. Highly recommend.

Had Gina come to do several audits with us know and she has always been very professional and very helpful for the managers who she is conducting the audit with her. She has always been firm but fair. As for Food Alert - the interface on Alert65 is very easy to navigate and they are big helps when needed.

Had my audit with Gabor today. I really appreciated him coaching my supervisor on certain things. He made the whole process smooth with every step explained in detail. Thank you so much!

Terrible company. Very little evidence of any microbiological analysis following extreme food poisoning incident. Just wrote to say full investigation of processes in place and a cover all statement regarding time of infection etc. bland unhelpful customer service. One email asked me if I wanted IT support! Advise to do sample analysis as they basically fob you off with little evidence. Surprised they hold accreditations

Professional, helpful, polite and detail orientated.

very a easy to use, great helpful service. Fast prompt responses. In depth information. Friendly service. Nikki was superb.

Working with Rachael has been an absolute pleasure. Her professionalism and attention to detail make managing our these processes much easier and smoother. She’s always quick to assist whenever we have any questions or need support, ensuring we are up to date and well-informed. I highly recommend Food Alert to any business in the food industry.

Food Alert are the best in what the do from what I have come across over the years. Alert 65 is super helpful tech. The team are always a upportive and helpful. I recently reached out to Kristal for advice and she went above and beyond to support me. Thank you 🙏🏽

If you're considering Alert65, think twice. This company does not care about customer satisfaction—they care about locking you into a contract and making it impossible to leave. We made it very clear that we wanted to terminate our contract before renewal. We reached out well in advance, expecting a fair process. Instead, they completely ignored our request and forced us into another year of payments. Their approach feels predatory—what kind of business keeps unhappy customers against their will, instead of improving their service? This is not about customer retention; it’s about squeezing every last penny out of businesses, even when they no longer want the service. If you sign up with Alert65, be extremely careful with their renewal policies. Even if you express unwillingness to continue they make it very difficult to leave, and they may still trap you with legal loopholes. We feel scammed and powerless. Save yourself the stress and look elsewhere!

Great support and advice. Thorough inspection Insightful

Incredible service. Professional, always helping us with new question and retraining. Rachel gave us an amazing training. Really helpful. Always willing to answer a million of question.

Highly recommend! Always a pleasure to meet with Gabor

Gabor was excellent and thorough during our full audit today. Useful advice and tips for the future as well.

Working with Gina at Food Alert has been a pleasure—she’s always been available and provided us with invaluable guidance. I’m excited to continue our collaboration!

Great service, professional and always there for advice

We have started using Food Alert as a main platform for all the records - the platform is great to use, checklists and systems are very user friendly and helpful to maintain compliance, monitor progress and due diligence. The thing that sets Food Alert from their competitors is the customer service, and particularly Gina - since day one she has provided invaluable support and guidance, often gong above and beyond her role as advisor, and her knowledge and effort has enticed us to use the same platform across other food outlets we have, from casual to high end dining. Would certainly recommend Food Alert to any food business, especially if guided by Gina!

Food Alert have been amazing, always there to help with any query. Set- up was made simple and Gina has been incredible always quick to reply with answers and solutions to our issues. As a small business owner its been one less thing to worry about.

It has been great working with Gina at Food Alert - she has always been on hand and give us so much great advice. Looking forward to continuing to work together!

Great consultants, online/helpline support is brilliant and the online system keeps everything all in one place.