Company Details

I enquired about a missing certificate and received a full explanation (above and beyond expectation) of how to obtain it from Matthew Hopkins

They were very helpful in all matters regarding solar PV installations. I had purchased a new build house with solar PV & there was no MCS or Flexi-Orb certification. Flexi-Orb assisted me in confirming or redirecting my investigations into this matter, with pertinent vocational experience. Although solar PV installations cannot be retrospectively certified, I did find out what documentation should have been provided. It seems incredulous that new build developers are allowed to behave like this, it should be a legal requirement for MCS or Flexi-Orb installation. Please don't expect a warranty provider, for example NHBC to provide any support in the absence of solar PV accreditation, they don't! My experience of both schemes, MCS & Flexi-Orb, is that Flexi-Orb is more thorough & worth consideration. I wouldn't be surprised, as per my experience with Flexi-Orb, if they use my scenario as input into their discussions with regulators & accreditation organisations, to safeguard that all solar PV installations have to be Flexi-Orb or MCS accredited.

After being recommended to contact Wood Pickering Renewables for my solar system I am so glad I did. Right from the start I have been more than impressed. They have overcome many obstacles such as troublesome neighbours, planning permission and a structural survey for my garage roof. The workmanship is amazing too all the cables are clearly labelled and very neatly arranged. Following the installation they came back to check everything was working and gave me a handover pack with all the documentation in including the Flexi-Orb certificate. Thank you for making my life easy!

Janine sorted out my DNO certificate with no fuss or hassle. She kept me informed at all times which is refreshing in todays world. Well done....A great experience especially after my solar provider was so unhelpful and dreadful to deal with.

I was struggling to provide certification for a SEG application. Janine was outstanding in Al the necessary communication with Western Power and in obtaining approval for a certificate to be granted. Nothing was too much trouble.

After the worrying discovery that my solar suppliers were effectively not in business any more, I was delighted by the prompt, efficient and helpful advice given by Janine at Flexi-Orb. She consistently went "the extra mile" to bring my concerns and needs to a successful conclusion. An exemplary model of customer service, thank you.

I contacted Flexi-Orb to try to sort out a problem with certification for a solar panel installation. After some months of trying to deal with the installer and receiving no replies, Janine from Flexi-Orb stepped in and within a very short period of time the problem was solved. Not only did she get the installation company to provide the correct documents but also liaised with the Energy Company from whom I was trying to get Smart Export Guarantee payment. I was very impressed by her knowledge and professional manner throughout. Well done Janine and Flexi-Orb!