86-90, Paul Street, EC2A 4NE, London, GB
Here at Flame Crafters, our goal is not to just provide you with great flame appliances at great prices, but to deliver outstanding customer service and satisfaction. The journey starts with an order, but the end... we aim to be here for you time and time again!
Great company to deal with, unfortunately original fire we wanted had a delay on it but Flame Crafters gave us great options and remedied the situation.
I telephoned and spoke to Dan with a couple of pre purchase questions. He was most helpful. I purchased my stove online and the stove was delivered within a week as Dan said it would. The courier company telephoned to arrange delivery time and date. I couldn’t ask for more !!
Excellent costomer service & delivery Lovely product would highly recommend
Price, deli3veted on time and added a few extras I requested at no cost.
I can't fault Flamecrafters so I give them five stars. Fast delivery. And great little fire!
Can’t recommend Flame Crafters highly enough! Fantastic service and high quality products. Dan is very knowledgeable and super responsive, always on the end of the phone when needed. He even organised a special delivery for one of my projects. Look forward to working with Dan and his team again soon.
Excellent personal service from Dan. Delivered within 5 days! We love our Milo Electric Stove, looks real and we have had many compliments already from friends and family. Highly recommend this company.
Very fast delivery, product very good will use again
All round excellent Needed stove very quickly and they fullfillled the order within 24 hours - thank you
We purchased a Flametek Milo fire from Flame Crafters and the communication, service and support was excellent throughout the process. We would not hesitate to purchase from them again and highly recommend them
First time purchase with Flame crafters(Purchased the Flametek Milo stove) and can thoroughly recommend them! Very accommodating and have the best prices on the web! Many Thanks.
Flame Crafter's service has been first class. The stove is today installed, appears to work perfectly and looks great. Nearly bought a similar "water-fed" stove but decided against the hassle!