New Chandos House, Unit 10 Westside Park, Belmore Way, Raynesway, DE21 7AZ, Derby, GB
Delivery took 4 days to arrive. I placed the order on the basis of 1/2 day delivery as I needed the equipment quickly.
Simple no fuss point of sale.
Great service. Needed an extinguisher and blanket for the caravan. Ordered and next day it arrived. Can’t ask for more than that
Quick delivery, faultless service and very competitive pricing
Product came quickly and item as described. Great service.
Very prompt delivery
Excellent every time.
Order was made and delivered within two days good service
Nice to deal with. Good product and price
Grateful for efficient response to my order and good delivery to what looks like a good product.
quick delivery
Friendliness of the staff . Prompt delivery.
Prompt, efficient and good value for money.
Order process very quick.speedy delivery.very pleased with the product.
everything was easy fast and good quality
Quick delivery and everything as ordered
Ordered some products online and all were showing as being in stock. Got a phone call the following day saying that one item wasn’t actually in stock but was offered an inferior replacement at the same price. I declined this offer and asked that my order be cancelled as they couldn’t fulfil it. Noted that my order status was changed to ‘cancelled’ online but my credit card was charged the full amount the following day. (All of the goods on my original order were still then showing as stock items but when I called to check was again told that they are not and the web site is wrong) Called up a couple of weeks later and spoke to accounts to ask why my card was charged for goods they didn’t have and why I hadn’t received a refund to correct this. Accounts suggested that sales hadn’t processed paperwork correctly and gave an unenthusiastic ‘i’ll look in to it and get back to you’ response. I heard no more for a week and have now reported events to my credit card company as interest was becoming due on the money they had taken for goods they didn’t have. Then had one further call from them to ask if I’d secured the goods elsewhere as they now had items in stock. I replied that I had and that they have taken money that they had no right to and that I would like it back. Still I wait.
It was so good to actually speak to a human when I phoned on the free phone number. They were very helpful and the delivery was very quick. A great company. Thank you 😊.
Great service
Easy to order, posted quickly, no fuss, would definitely recommend
