Sainte Mere Eglise Lane 3435, 77388, Spring, US
My shipment was later than initially expected but I got a personal note of apology and small gift of felted ornaments when the order came. I believe that this shows an integrity and honesty not always experienced today. Also, I had on-line help with my order and the person who helped me went out of her way to make sure I got exactly what I needed with some workarounds that actually saved me a couple of dollars.
This company went over and beyond to get my order to me after the carrier lost my package. They even sent some cute extras for my kiddos waiting to decorate the tree. Would recommend them to anyone looking felt balls. The quality of the product was on point and beautifully crafted!
Items arrived quickly to the US! Happy with purchase and will order in future. A+
Simple shopping experience, easy checkout but most importantly, I received my order VERY quickly!
The product is an awesome product and their customer service was great. (I forgot a few things in my order and they made sure it was added) This company shipped quickly. Be aware that the product is coming from overseas and must pass through customs (which is a little slow). It will probably take 10 to 14 days from the date you place your order.
Great customer service!
It was my first order and i got really great customer service. I like the felt balls quality too, all of them looks same size and colors are looking really pretty too.
So great. i love ordering here.
Always do a good job with customer service and responding to product issues. Wool felt balls are great
The felt balls I ordered came quickly and were sorted according to color (which will be helpful as I do re-orders). They also included a color chart so my second order will be even easier to place because now I can see the colors all laid out in front of me rather than just online. The felt balls were clean, odorless, beautiful and rich colors, and uniformly shaped. All of my expectations were exceeded.
Beautifully made; beautiful, high quality materials.
Great product. Love it.
I was surprised at how quickly I received my first order of felt balls. The quality was very good, as well. We just started carrying felt balls, so we will be purchasing more and a few different sizes. Thank you.
Everything is great. Price, product, communication. Have ordered twice and plan to again.
I love this site.
Awesome delivery speed and well packaged. L
Great service, quick shipping. Very happy with product.
Felt balls are beautiful, just what i was looking for.
Excellent Product. Just be patient, they work hard to get your order correct, and shipping can take extra time.
I bought felt balls I received them fast and they are awesome .thank you.
