Company Details

Always great customer service. I ask question which plants are best suited for certain circumstances and many options are given to me. Everyday date I’ve entered this year has been great.

Lot of varieties to buy plants

Beautiful pots, excellent size variety, species of plants I had not seen before and hadn’t been able to purchase. Good size space, Love the outside area. Ramp is quite steep, it was rainy the day I came in but it wasn’t slippery.

We are always greeted with a smile and friendly service. We visit regularly. Great display, and setup. Recommend this shop.

Friendly service and delivery to the car.

I have bought many plants and pots at Exotic Botanic since they started up in Modbury. Unfortunately, I was disappointed with an interaction I had recently with the owner about their birthday discount. I went into the store in mid-June to use my birthday discount before the expiry date. However, I couldn't use this discount because the store was having a 20% off sale which I wasn't aware of until i arrived. One of the employees at the checkout told me that I couldn't combine the two discounts (which is completely reasonable) and that I could instead use my birthday discount another day even if it meant it was passed the expiry date. So, I made a trip to the store at the next earliest opportunity which was about 10 days after the expiry date. When I went up to pay and explained to the owner what the employee had told me, he said I could in fact not use my birthday discount since it was passed the expiry date. The owner also mentioned how the employee had no authority to promise me this. I felt bad as my intention was not to get the employee in trouble - she was actually really helpful and nice which is what made me want to go to the store again. The way the owner handled this interaction was a little disappointing to me as I was not being unreasonable - just going by what I was told. I would have at least appreciated a "sorry" for the lack of communication between staff around this.

Simple, clear responses to my questions with good advice (that wasn't too much trouble to give!) Prompt delivery of the two (olive) trees was also top shelf. Overall, just really easy to deal with...a lot to be said for good, old fashioned service.

Big variety of plants & pots. Long open hours. I just wish it's in CBD or delivery isn't $20+. 🙂

incredibly affordable products very friendly and helpful service

The service is always excellent, they always help me when I have doubts and what I should or shouldn't use on my plants. The environment is beautiful and the plants have an excellent price and a lot of variety. I don't buy elsewhere, only there!

Amazing plant variety, fantastic staff and great prices!

Wonderful range of plants and ‘garden art’ at very reasonable prices. Staff very friendly too.

I have found my new plant shop! I visited to purchase a gift….and maybe a few for myself. The customer service is exceptional and the plants are sooo healthy and lush. The gift was a huge hit! Thankyou , see you next time

Beautiful products and friendly service

Amazing products and product knowledge. Lovely customer service and overall positive vibes in the store. I look forward to every visit.

Always friendly, helpful and obliging.

So many plants to choose from! The staff are super nice and helpful too. A dangerous place for a plantaholic!!

Very friendly and helpful staff. Everything I wanted was there, plus things I didn’t know I wanted 😆 A fantastic selection of pots

Excellent service. Very friendly front of house staff. Heaps of choices

Very helpful, friendly staff, cool plants and lots bonsai materiel (bias) there. Helping me track down a difficult species to get, great vibe and place in general etc.