Company

DigiRep - Your Digital Customer Service Rep

66 west flagler street suite 900, 33130, Miami, US

About DigiRep - Your Digital Customer Service Rep

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Idan Giterman 26 July 2024, 04:58

Our team has been a partner of Digirep for years since their first launch. Oliver has been on our side and a go-to for SEO questions and a key factor in the growth of our Electronics repair business. Digirep offers an Instant Quote tool which we've had setup and integrated on our website and linked to RepairDesk. It's worked well and we've had many customer leads reach out for repair quotes but there was an opportunity left on the table. Between leads we couldn't reach on the first or second call or a lack of consistent communication to stay top of mind. We recently upgraded to the Go High Level integration to manage our lead flow and increased our conversion rate from 20% to over 50%. This has directly impacted our business with over $6,500 in additional business in June 2024. There was a steep learning curve and setup involved to make this happen by utilizing the automated Text Message and Email tools in Go High Level. We needed to integrate systems and processes to follow-ups for our staff and have a strong organic SEO foundation that brings us 70-80 organic leads a month.

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Jordan 25 May 2023, 09:13

Oliver has helped me since day one. Since the beginning I’ve put my trust in him and In DigiRep and it’s only gotten my company more clients as we grow. The tools and functionality of the widget we use is amazing and brings so much value to our customers. Thank you!!

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Félix Nguyen 18 March 2023, 07:16

Good tool to connect with leads

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Computer Repair 22 November 2022, 23:39

Absolutely excellent service and tons of knowledge for marketing in our industry. The tools they've created to connect and market to our customer base makes life easier and my inbox of repair requests shows it.

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Christopher Smith 22 November 2022, 23:09

This company is GAME CHANGING for us! To have a solution for keeping your leads in one place is the greatest idea ever and YOU NEED THIS! trustworthy company with a great reputation! Been with them for years and I trust anything they roll out.