Company Details

Excellent service, easy to book online , great communication. And good value for money . Will definitely use again 👍🏻

Very prompt service arrived as they said kids loved it

Very bad terms, very bad attitude, they gave me a really big delivery time and expected me to be in ALL day, then they only tell you the day before even if your trying to organise a big event. Dont expect any refund for any reason be it cancellation straight after purchase or problems their side.

The perfect addition to our party that entertained the kids and let the parents chat, until the parents joined in!! The Cream Castle team were amazing, on time, professional, polite and even let the kids help pack up. Can’t recommend them enough. Well worth the money and my angels haven’t stopped talking about the castle since

We have used Cream Castles a few times now and they are brilliant. They try to accommodate wherever they can and the boys who set up are always friendly and efficient (in and out! ) When I first used them I don’t think they had many castles and have since expanded, however still have the family business feel about them. The only people I will use for my bouncy castle requirements!

On time, professional and good communictaion. Thank you

Really easy booking system. Prompt service. Would use again and would recommend to other schools.

Promp delivery ( gave 4 stars rather than 5 because delivery time was 8am! ) and they were bang on time, it can be any time up to12 o clock,they let you know the day before. The castle itself was bigger than expected so that was a bonus and the kids loved it, staff were very efficient and it was up and well secured in no time. Collection was on time also. Overall I would recommend this company but would hope for a slightly later delivery slot!

Great customer service, delivered the bouncy castle on time. Kept us informed at all times. Will use them again

Excellent service! Easy to order online, delivered on time and collected promptly as promised. Would highly recommend.

Great service. Easy to use booking system. Keep you up to date on your booking. Turn up on time and accommodate your needs excellently

Excellent service- prompt delivery and pick up, which is why I have used this company time and time again over the years. My children had a fantastic time using the bouncey castle, they were on it for most of the day and went to bed exhausted. A great investment for this jubilee weekend!

The service was brilliant that i recieced sunday 22nd may and the people who came to set the bouncing castle came on time and were professional and set the castle in no time. All the children enjoyed the bouncing castle and we had no issue with the castle. Only issue I am having currently is I paid £30 for concreate drilling to secure the castle however this was not needed on the day due to there being bricks where the castle went so I have paid £30 which was not needed to trying to get a refund for £30 is being challenaging as no one answer the mobile number.

Brilliant service came on time and bouncy castle was clean. would definitely use again thanks.

Service very professional with care given to safety. Recommended!!!

Great service, always happy to take a call and talk through queries on space and dimensions. On the day it was like clockwork, no stress at all.

Thank you for brilliant service. Kept well informed and the guys that set up and collected were excellent. Really polite and friendly will definitely be booking again

Hired bouncy castle combo from Cream Castles for my grandsons 3rd birthday. Team very professional with care given to safety very impressed. With regard to the bouncy castle the first child to leave went under fathers arms kicking and screaming. Need I say more

Excellent service from start to finish! We’ll definitely be using you guys again, thank you!

Very professional and polite, and the bouncy castle was in perfect condition! Will definitely use this company again ! Thank you