151 Calle San Francisco Suite 200, 00901, San Juan, PR
Contact Consumers Omnichannel Marketing Platform. Deliver your message to the right consumer at the right time. The World's leading brands trust us with their Email, SMS and MMS campaigns.
We opted to cheaper usage due to discovering an alternative solution with lower costs. Aside from the pricing factor, we would have continued using Contact Consumers.
We opted to cheaper usage due to discovering an alternative solution with lower costs. Aside from the pricing factor, we would have continued using Contact Consumers.
Over the three years we've utilized the email API service, we've never experienced any technical downtime; it has been consistently reliable. The API itself is user-friendly and operates with minimal permissions. Integrating it into security information and event management (SIEM) systems or reporting platforms, such as Power BI, is remarkably simple, offering detailed information. The Contact Consumers team responsible for creating and dispatching emails is exceptional
Everything has been fantastic with ContactConsumers, from the Customer Success-led implementation process and multilingual support to it being deployed to our users. Multiple compliments !
Contactconsumers.com is an extremely user-friendly platform, just as its name suggests - contact consumers! I've employed this platform for two vastly different clients, and it performs exceptionally well for any scenario.
As of April 14, 2023, Contact Consumers did not have a mobile app. However, sending messages is an excellent experience when accessed through a mobile or desktop browser. This is the only downside; everything else is exceptional.
ContactConsumers.com is not only easy to use with excellent customer service but also consistently trouble-free. Their competitive pricing combined with reliable support makes it a top choice. Never any issues – just good prices and excellent support!
ContactConsumers.com offers a user-friendly experience with exceptional customer service. We recently initiated a text-to-win campaign that was executed smoothly. The setup was straightforward, and any inquiries I had were promptly addressed.
Having used ContactConsumers.com for our campaigns, I must say it's been a game-changer. The user-friendly interface simplifies campaign management, and the robust analytics have allowed us to make data-driven decisions. The range of features and automation tools makes our marketing efforts more efficient. And most important their team is super experienced in what they do! It's a powerful platform that has significantly improved our ROI!
We have been using Contact Consumers email automation for over a year for our ecommerce. Their support went over and beyond to fix our delivery and inbox (issues with yahoo). We just started using their managed services for SMS on top of email and getting very impressive results.
The best part about Contact Consumres is "Managed Services", when their team is basically managing all SMS and Email marketing for you. We got our brand registered for 10DLC and actually got first marketing campaign out within one day! -- Im not very familiar with interface etc., because Contact Consumers is managing campaigns for us so can't really share opinion on that.
Zac had extensive technical expertise and was quick in resolving out problems. I was experiencing trouble with the dashboard visualizations, and Zac was expert who not only helped me figure out what was wrong but also advised me on what indicators I should be monitoring going forward. We hit it right away, and he explained everything in terms I could grasp. And so on.
Automated campaigns with targeted keywords are just exceptional with Contact Consumers. Experts are there to help and understand your needs. Helped me in global SMS blasting within a day for my Clothing brand along with scheduled email campaigns. The Customer Support is nice and informative to direct you towards the required information quickly. All of this with extensive library of templates and easy-to-use dashboards in an average price.
Email spam rate reduces to 2% using contact consumers. Not to mention a significant increase of 32% in open rate using their expert advice. Overall, the experience is genuinely healthy because the support is qualified enough to guide even a non-techy person through complex problems which is bound to occur in email marketing.
