Company

Construction Products Direct

Woodland farm Ind Est, Shortthorn road, NR10 5NU, Norwich, GB

About Construction Products Direct

Our team at Construction Products Direct bring together more than 50 years of construction industry knowledge. Construction Products Direct will fast become the UK’s leading supplier and first choice of non-mechanical construction equipment including: access equipment, safety products, small tools, temporary fencing, barriers, excavation safety equipment and scaffolding products.

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Customer 20 July 2023, 22:13

Speedy delivery, arrived very well packaged and protected. Very good quality

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Adam 16 June 2023, 05:07

Great stuff. Thanks

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Bill Thornley 05 May 2023, 19:04

Hi Rob, Many thanks for taking the time to contact me, I only posted the review because I was sent an a email requesting one. At that time I had not received the goods, otherwise I would not have posted the review. I am more than pleased with the product and the service, I will update the review. Regards Bill PS Maybe a good idea to delay sending out the review request by a few more days, I purchase quite a lot of items online and find that the larger carriers delivering bulky items are the slowest..

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Ray Fuge 26 April 2023, 01:50

Shipped and delivered product, 4 acrows size 3, on time. Driver left them exactly where he was asked to. Would order from this company again.

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Chris Toney 25 April 2023, 23:50

Great service. Delivered quicker than expected too. Well done!

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Lisa Morgan 25 April 2023, 20:17

Excellent service I ordered the scaffold trestles at 4.30pm and they were with me before midday the following day! Cant ask for much more than that other than the price was very good, quality great and delivery costs were cheaper than everywhere else I looked. Definitely recommend!

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amy 14 March 2023, 15:52

never used company before but received product very quickly and efficiently and packed very well impressed

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LM 16 February 2023, 22:14

Good product , quick delivery

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Anthony Herbert 05 December 2022, 17:22

Great service Very helpful would definatley use them again

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PHIL 01 November 2022, 04:52

Ordered scaffolding on a thursday night hoping for dispatch on friday. 
 Emailed the following monday morning to find out why it hadn’t been dispatched but got no answer so phoned them in the afternoon and was told that they were trying to find couriers because they are based in Norwich. This struck me as odd as they are a nationwide supplier and apparently have experience shipping all over the country. 

 Was told I would be contacted the following day to confirm when it would be delivered. The next day at 3pm I got an email saying they had refunded my order “as our local suppliers to yourself are having issue's with stocks of scaffold tube.” 

I emailed back asking why I wasn’t told that they had no stock when I phoned but they were trying to find a courier, no one has answered almost a week later. 

 Terrible customer service and I’m still waiting for paypal to process the refund which apparently could take up to 30 days to get back to my bank account once they approve it which they still haven’t 6 days later! Absolutely ridiculous and unprofessional.