2385 Camino Vida Roble, Suite 202, 92011, Carlsbad, California, US
ConferTel, a Civicom company, is a software developer of IVR and web-based information services and communication solutions. Providing a range of event-driven applications, including managed and do-it-yourself webinar services, secure audio and web conferencing, operator assisted event calls and on-demand record/replay services. ConferTel’s innovative products and application development capabilities have helped clients work smarter, increase sales and enhance productivity. We offer a consultative approach to developing the right communications solutions for your specific needs and budget.
Easy, convenient, reliable
Our company has been assisted on many webinars and the team at Confertel have been awesome. Nothing negative to report. All positives with their follow up and customer service.
Always there when I need it. Never any problems with connections by any participant. Clear connections. Immediate summary. Prompt invoicing.
easy to use. sometimes there would be a hollow or echo, but overall good
The title says it all !
Only thing holding back from 5 star rating is your billing conditions. We would prefer to have invoice terms of Net30 instead of billing to a credit card
Excellent service Both automated and when a phone call is neccassary
Very helpful with any questions I have ever had.
We're considering alternatives that provide more video sessions, better collaboration tools, and a more cleaner intuitive interface.
We have utilized ConferTel's service for a few years. The ease in setting up a conference call with parties from all over the world is a great asset to our ability to provide excellent service to our customers. Staying in touch no matter what time of day it is anywhere around the globe helps us to better support our customers. I can set up a conference call from my home, when I'm traveling, or in the office. It's a quick processes. We have no problems successfully completing the important conference calls we set up. I can't imagine running a global business without this valuable service.
The service is dependable and simple to use! The best customer service sometimes is the service that is under the radar and you never give it a second thought because it works the way it was intended.
Great Service, no issues at all
Was disappointed with lack of support in last webinar. Probably lost a big client over it and nothing offered by Confertel to help me repair relationship with my client. We're a long time Confertel user and now unlikely at all to go back. User experience is clunky, uses non-standard terms for basic needs.
I cannot say enough about ConferTel's support for our association. Prompt and efficient service from exceptionally trained and pleasant staff, almost no technical trouble, and responsiveness to our needs is what gives ConferTel 5 stars!
We've never had any technical difficulties or other problems. The cost is a little steep, but I feel it's worth it to not worry about connectivity issues.
ConferTel has always been a very reliable product and is easy to use.
