Company Details

When the dealer tried to sell me an extended warranty I decided to shop it. Concord Auto Protect was significantly lower by almost half The coverage was far superior with concord and our Rep was excellent efficient and knowledgeable. Extremely happy and recommending them to all our family and friends shopping for their next vehicle to protect their vehicles through Concord. Thank you! John & Angela Gibbons

Great price and customer service!

Gene was excellent on the phone, explained the warranty protection so well that I only had one question. Made the process very easy and I felt relieved at the amount of coverage I was able to get at a reasonable price. Thanks!

Had a very good experience from the salesman

Morris was very informative and quoted a very reasonable price. Hopefully won’t have to use but am comfortable that Concord will be there if I do need to use the Warrenty

Great service explained everything nice and clear.

Concord has an excellent reputation witnessed by positive reviews of customers. On the other hand, it would be wise for Concord to seek to ensure their product should there be any issues in the future that might otherwise affect delivering their product to their customers.

I called this company, Mr. Gene Harris did not waste any of my times. His information was clear & concise. He explained everything & put me on the plan that I wanted. The question is: will the company be very good when my car has a problem? I do not know. But for now, I have to rate with 5 stars.

Haven’t had to use the insurance yet, but the coverage is an excellent value, and their customer service is fantastic. Very easy to talk to. I have peace of mind now about repair costs

I dealt with Gene and he was awesome. He explained everything clearly and was never pushy.

My first contact with Concord was with Account Representative, Gene Harris who explained the coverage, the tiers, and the price in very good detail. He did this with clarity and without undue pressure to purchase. The ordering and signup process only took a couple of vehicle pictures, filling in a couple of forms, and an electronic signature. A pretty positive experience so far and the price was about 1/2 of comparable contracts from the big name extended warranty companies that I compared coverage with. Only time will tell if claims are handled as well as promised. I forgot to mention that I checked the BBB to see how this company is rated and was pleased to see the 5 stars (81 reviews) and an A- rating. It also shows a summary of very few complaints with explanations of resolutions that appear pretty believable.

Good people to work with. Fair refund when I had to cancel due to purchase of different car.

Great value and service

he was very straight forward with me and not like a cheesy selling as the other places I called, thank you dude, and keep up the good work

The agent I spoke with was Jeff B. I currently have a 2016 Lexus which factory which factory warranty will be up in May of this year. How do I know this because Jeff researched it for me. He was knowledgeable and showed genuine interest in my concerns for this purchase. He assisted in such a way that I felt comfortable enough to purchase my subscription from him. As long as he is with the company, he will be my go-to guy! Thank you Jeff. I called you in July 2019 and you checked back in December to make sure my car received this full benefits coverage. I look forward to working with Concord Auto Protect. Sincerely, MTD

He is is best he now he is job thank you so much

Went online to get a quote and within 5 minutes I received an email and in 10 I got a call from Maurice. He basically told me what plan I had qualified used my mileage. I got the best deal for three year or 30,000 miles. I highly recommend Concord Auto Protect and Maurice did an Outstanding job!

There was very little pressure to buy and they allowed me to move at my own pace.

Great job by Morris in setting me up with my plan for my 2018 Ford F150 and getting me a very good deal.

My representative was outstanding and finding me the lowest rates. I compare these rates to both the dealership and other insurance companies, and Concord was by far the cheapest!