Voyager House, Duke Street, Shaw, OL2 8PA, Manchester, GB
The product is fine now I have sorted out the poor edge but it took five months to get it to me! Even a cheap machete shouldn't have a thick bur on the grind. I was asked at the time (as it was no longer in stock even though advertised as available) if I wanted to wait until it was back in stock or have a refund. If I had been made aware that it was going to take as long to restock I wouldn't have been as concerned about the wait. Better communication would have helped in this instance. I needed the tool for a particular task and therefore it's late arrival was frustrating, I should have checked how long your re-stock was going to take so was also to blame. This being the case I have adjusted my rating.
Fast delivery, and a helpful team when I had questions, very good
Prompt delivery
Great product!
Product is solid enough. But I enquired regarding the shovel handle not being treated at the tip which plugs in shovel head & asked 7 days ago if I should treat/varnish this part myself for preservation or if its deliberately not treated to allow for more flex in wood. STILL NO reply from customer service email listed on website. And I've used the shovel untreated now.
My item arrived very soon after ordering.
Great knife, fast service!
Brilliant service, can not fault anything about this company. Purchased, Pistol Grio City Slick Cane, what can I say, a beautiful, gorgeous looking cane. Sturdy, well made, feels comfortable. Recommend to anyone wanting a cane.
Previously marked an item as notify when in stock. Several months later they did just that. Ordered and received in good time. Well packaged. Good kit as always.
Extent as all ways I have 5 walking sticks off cold steel now all still in good condition theses to are proper walking stick would recommend to everyone.
My order came well wrapped and in a reasonable time
Fantastic service. I ordered a knife and it was delivered the next day. Very professional service. I will definitely be a returning customer.
Awesome definitely buy again
Perfect, really well produced, very happy with the quality and care of it
Many thanks A+++
Top quality, genuine cold steel products and swift and helpful customer service. Would definitely recommend.
Faultless service, arrived exactly when they said it would. Excellent quality blade, superb handle, very good sheath.
This blade is perfect well worth the price highly recommend
Very quick despatch.
Placed my order by telephone because of a technical problem online. A very friendly, helpful service and the goods arriving in less than 24 hours. First class service. Well done Cold steel UK.
