Company Details

There was no one looking after the self service they were all flashing red and it was a night mare in there

Friendly corner shop experience, can be busy and congested as space is at a premium but the staff are always friendly and happy to help. I feel the self service area is a waste of space as most people still que for the tills.

I have no problem with the stores. But their membership is a scam. Don’t fall for it. I spent a whole year gathering points in hopes I would get vouchers or balance after 6 months to use. I never got a voucher. Just saving up my points. And maybe a couple of discounts in store. I just checked! They reset my points! There goes my 2000+ points. I emailed central co-op before. They gave a really pathetic business jargon email explaining why they won’t be able to give me a balance after my points but me with my lack of knowledge and patience thought that I would be able to turn my points into balance eventually now I regret having a membership with them and I can’t use their loyalty card for any benefit of mine. You are better off using the loyalty card from the blue co-op because at least they give you a pound off or £3 off the products you normally buy.

I always have a problem with ur self pay machines.

They never ask for your loyalty card (princess way, stretton). I travel and try to avoid co-op because I need a different local card to benefit whereas with other supermarkets it is one card covers all. I know it is about local charity but we are in the computer age... Work it out!

Central Co-op and in particular Brendan at George James & Son have been so respectful, kind and helpful with all aspects of their service being excellent. Mums funeral was perfect and the entire family will always be extremely grateful.

My mother in law Joan passed away December 16th 2023 .The staff at the Buckminster road branch in Leicester were lovely , answering every question sensitively and with compassion . Nothing was too much trouble .The existing headstone was removed for the inclusion of Joan's details and cleaning by the Loughborough Co-op stone masons and although it took a little longer than expected the headstone was reinstalled yesterday and it looks beautiful . 5 Stars to all of the staff .

I took in parcel which they refused to accept. Although they agreed it was within acceptable size and weight parameters. When asking why we pretty much got told to blame yodel.

Signed up to the co op app BY PUTTING IN MY POSTCODE to then find out that i dont need coop. I need Cooo central?!?! Why is it 2 companies???? So i ring co op to swap my membership and am told sorry we cant do that we are 2 different companies. NOWHERE ON MY LOCAL CO OP DOES IT SAY CO OP CENTRAL! So now i have to wait 8 WEEKS! For them to send me a CHEQUE for a quid. Put me offf co op altogether tbh wanted to swap membership now i think ill jist keep my quid. Co op ypur membership scheme was designed by a 2 year old. If you knew my postcode was in a co op central area then why didnt you notify me at any point that i wouldnt be able to use a co op card in my local co op?! I gave you my postcode!!!!!!